Task Force continues to try and reduce non-emergency calls to 911 dispatchers

These are real examples of reasons Toledoans have dialed 911, and the problems that have been created as a result are concerning.

But Toledo Fire and Rescue Chief Brian Byrd believes these people do think they need to call the emergency line, simply because they don’t know where else to go.

“When people call, when things happen, in their eyes, it’s an emergency. We have to be there to help them when we can, but some of these things can probably be handled in more of a non-emergent fashion by getting people diverted to the community services that can help them out.”

Last year, more than….

Fired police dispatcher sues former Miner, Mo., police chief, city

A fired Miner, Missouri, police dispatcher has filed a federal lawsuit against the former police chief and the city, alleging sex and age discrimination and wrongful termination.

The termination of Laura Adams of Benton, Missouri, was a factor in the impeachment and ouster of then police chief Christopher Griggs in March.

Adams, 41, was a part-time dispatcher for the small Scott County city from May 15 to Oct. 4, 2018.

She was fired three times by….

Pharr unveils state of the art public safety communications building

The city of Pharr hosted a ribbon cutting ceremony and unveiled a new state-of-the-art Public Safety Communications Building on Tuesday morning.

Prior to the ribbon cutting, a VIP tour was provided for local law enforcement representatives in attendance, including the Edinburg police and fire departments, Peñitas Police Department, U.S. Customs and Border Protection, and the Hidalgo County Sheriff’s Office, among others.

The tour included a look at the new….

A Day In The Life Of A Fayetteville 911 Dispatcher

FAYETTEVILLE, Ark. (KFSM) — During an emergency you dial 911, but before law enforcement shows up you are connected to the voice behind the badge, a dispatcher.

We wanted to know what dispatchers go through every day in the often time-stressful job, so we’re taking an inside look at the Fayetteville Police Department Central Dispatch Center

When Heather Gilbert goes to work every day she never knows what to expect.

Gilbert says things like severe weather or staffing can impact day-to-day activities. She says it can be stressful but keeping calm is key.

“Making sure that you stay cool under whatever ….

911 Operators Settle Lawsuit with NYPD for Discrimination and Mistreatment

Back in 2013, NYPD 911 operators rallied in the streets and went to federal court to sue the NYPD and the city because they say they were forced to work excessive overtime hours and had their sick leave canceled.

They claimed it was unfair treatment by police department commanders. Six years later, there’s a settlement in the case.

The city has agreed to pay $560,000 to 2,800 911 operators as part of the class action lawsuit.

“I mean you would go work and you did not know when you were coming back home,” said Waleska Layes, a retired 911 operator and dispatcher.

The city and NYPD didn’t ….

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Macomb Co. dispatcher, 28, killed in Ray Twp. crash

Ray Township — A Capac woman died Tuesday after a car crash involving two vehicles and a deer, officials said.

The victim has been identified as Erika Ladas, 28, according to the Macomb County Sheriff’s Office.

Ladas was a dispatcher for the sheriff’s office and had been with the agency since January.

“Erika was an asset to the Macomb County Sheriff’s Office in her short time here,” Sheriff Anthony Wickersham said in a statement. “She was a part of our law enforcement family. She worked diligently in dispatch to provide public safety to….