by AllThingsECC.com | Oct 9, 2019 | Comm Center News
TOLEDO, Ohio — A push is underway by the city of Toledo and the United Way to make sure you get the resources you need.
The
long-term goal is for people to think of 2-1-1, the United Way hotline
number, as a resource to call besides 9-1-1 if they are dealing with a
non-emergency crisis and need help.
“The expansion of 2-1-1 is
going to decrease the pressure on 9-1-1 services. 9-1-1 calls become
very expensive,” Toledo Director of Neighborhoods and Business
Development Amy Sackman Odum said.
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
The director of Lexington’s enhanced 911 emergency call program outlined staffing issues to a city council committee this week. Emergency calls for help have increased significantly over the past two decades.
Enhanced 911 Director Robert Stack said there are currently 10
vacancies in a 75 person department. Dspite the staffing issues, he
noted more than 98% of emergency calls are answered within ten seconds.
But Stack said growing cell phone usage is creating challenges.
“Lexington’s population grew 23% in the last 21 years. Our calls to 911 grew 55.3%. But, ….
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
RICHMOND, Va. (WRIC) — The Richmond Emergency Communications
Department takes hundreds of 911 calls from around the city each day. On
Wednesday, 8News got a behind the scenes look as trainees go through a
10-week academy to become 911 dispatchers.
The department takes more than 1,200 emergency calls every day and
nearly 450,000 calls a year. The trainees remained cool, calm and
collected while taking their first real emergency calls.
Emergency communications officers, more commonly known….
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
The one constant is change. Security, though an old term, continues
to evolve and as does what it means. Our industry is on the precipice of
being able to progress in a way never seen. Technology and innovation
are outpacing our wildest ideas.
One of the foundations of our industry’s value proposition is to
dispatch police and emergency services in an event to prevent loss.
Video verification, IoT devices, Big Data, privacy and cybersecurity
have all converged on the security industry. We are no longer a motion
detector with a bell to deter but are able to provide lifestyle and
business enhancements while protecting people as well as assets.
.Video verification is finally growing in adoption as technology has become easier and cheaper to deploy. The rise of quality third-party monitoring companies has helped…
Read More….
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
The Palm Beach Police Department is looking to hire part-time
officers and dispatchers to lower overtime costs. Police Chief Nicholas
Caristo told last month’s Public Safety Committee meeting that the
part-timers would alleviate the overtime costs and fatigue on the
existing staff.
He did not say how many part-time staffers would
be hired, but “this is going to be at no additional cost to our 2020
budget,” he said.
Overtime costs for the police department have soared since President Donald Trump has been in office. The current fiscal year alone has racked up $13,769.50 in overtime pay during….
by AllThingsECC.com | Oct 8, 2019 | Comm Center News
CASTLE ROCK, Colo. — If Ryan and Devinne Howell ever needed proof
that angels exist, they found it on the other end of a phone call to
911.
Missy Piche is a 911 dispatcher in Douglas County who helped talk the Howells through the birth of their daughter, Nellie Maeve Howell.
Nellie was born one week ago after the Howells realized they didn’t have time to make it to the hospital.
“He (Ryan) had her in the car and I was getting dressed to go and I was like, ‘No, we’re not making it, no way’,” said Devinne.
The circumstances surrounding Nellie’s birth were nothing short of amazing. And so was the moment….
