LITTLE ROCK (KATV) — During emergencies, we call 911. But imagine doing that and the phone just keeps ringing. That’s what a Little Rock man claims happened when he called about a car crash.
A couple of weeks ago, Charlie Hart’s neighbor crashed her SUV into his front yard after reportedly becoming faint and disoriented.
When Hart called 911 for help, he says the phone kept ringing.
“You can get hysterical if you can’t reach 911 when you need….
EL PASO COUNTY — Continuing our state of growth series with a look at the people on the other end of the line when calling 911. The growth of Southern Colorado has impacted dispatchers already, but with a population boom on the horizon, the way the El Paso County Dispatch Center operates may have to be changed.
The communications manager for the El Paso County Dispatch Center said she has two big concerns, funding and hiring. Right now, those with dispatch said they are fully staffed, but what a full staff looks like to them could change. “Would I like to see….
After losing one of their own, Macomb County police needed a little puppy pick-me-up.
The result: doggy dispatchers for a day.
Erika Ladas, a dispatcher with the Macomb County Sheriff’s Office, died Tuesday after a crash with a deer and another vehicle. The 28-year-old had been working with the department since January.
To help out her co-workers, Macomb County Animal Control offered some assistance
“We could not turn down a visit from these sweet therapy puppies, the department said Friday on its Facebook page. “It helped our….
They are the first voices we hear when we call 911. But state lawmakers say Colorado has failed dispatchers when it comes to getting them help.
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It may have been much worse had it not been for the calmness of a young 11-year-old girl who placed an important 9-1-1 call last summer.
On the afternoon of August 21, a fire broke out at the girl’s home in the 700 block of Charter Oak Street in South Pasadena.
At the time of the blaze, the home was being used as a licensed day care with six children inside.
While, Elsa Durrett’s mother, Denise, was ensuring that the children were able to exit safely, Elsa made one of the initial 9-1-1 calls “and was able to provide very accurate, detailed call information to the dispatchers,” explained
The Kansas 911 Coordinating Council announced on Friday that Butler County Emergency Communications has been awarded a grant to upgrade recording equipment used in the 9-1-1 center.
“We were planning and budgeting to begin recording more than just audio and capturing things like dispatcher computer screens. This grant puts those plans years ahead of schedule,” said Chris Davis, Director at Butler County Emergency Communications.
The funding for this grant was awarded….
