Students Spend the School Day at 9-1-1 Awareness Day

GEORGETOWN, Del. – Students were invited to the 20th annual 9-1-1 Awareness Day at the Public Safety Complex, where they learned how serious dialing 9-1-1 is. 

“We want them to understand what happens when you call 9-1-1, what we expect as far as the kind of questions and answers,” said Joe Thomas, the director of the Sussex County Operations Center. 

Instead of a typical school day, students had the opportunity to….

Stua named director of Porter County 911

VALPARAISO — Anthony Stua has been preparing for this day for the past few weeks.

As the new Director of Communications for Porter County Central Communications 911, Stua was ready Tuesday morning when all law enforcement agencies migrated to the new 700MHz system.

“I’m very appreciative and proud to be a part of Porter County as well as the 911 center and help us to make some strides toward the future,” Stua said.

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County hires Wash. man as new 911 director

After a four-month nationwide search, Tim Martindale has been named the new 911 director for Gallatin County.

Martindale has more than 14 years of experience in 911 communications. He started his career as a dispatcher for Pacific County Communications in Washington state, and worked his way up to the director’s position.

As director in Pacific County, Martindale oversaw the installation of a new radio system, new phones and text-to-911 software, as well as the….

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More officers, upgraded 9-1-1 push Sarnia police costs higher

The proposed 2020 Sarnia police budget calls for a 7.1 per cent increase over 2019.

A $25,547,351 operating draft, presented to the police services board Thursday morning, includes $339,533 for four new officers that would raise the uniform complement to 115.

Chief Norm Hansen said the proposed increase is also directly related to federal legislation requiring that all municipalities implement the Next-generation 911 system by 2023.

Emergency dispatchers experience stressful, rewarding work

JEROME. Idaho (KMVT/KSVT) Dispatch centers across the country are having a hard time keeping people in the job. The job poses many challenges, but can also be very rewarding.

Southern Idaho Regional Communications Center is a dispatch center located in Jerome that serves four counties in the Magic Valley. The center operates 24/7.

“You’re dealing with everybody’s calls, considering they’re calling usually on their worst day,” said SIRCOMM supervisor Tamra Mulliner. “It’s not like they’re calling to say, ‘Hi, how was your day?’ They’re calling because something is completely wrong in their world, and we are the first….