911 Operators Settle Lawsuit with NYPD for Discrimination and Mistreatment

Back in 2013, NYPD 911 operators rallied in the streets and went to federal court to sue the NYPD and the city because they say they were forced to work excessive overtime hours and had their sick leave canceled.

They claimed it was unfair treatment by police department commanders. Six years later, there’s a settlement in the case.

The city has agreed to pay $560,000 to 2,800 911 operators as part of the class action lawsuit.

“I mean you would go work and you did not know when you were coming back home,” said Waleska Layes, a retired 911 operator and dispatcher.

The city and NYPD didn’t ….

Read More…

Macomb Co. dispatcher, 28, killed in Ray Twp. crash

Ray Township — A Capac woman died Tuesday after a car crash involving two vehicles and a deer, officials said.

The victim has been identified as Erika Ladas, 28, according to the Macomb County Sheriff’s Office.

Ladas was a dispatcher for the sheriff’s office and had been with the agency since January.

“Erika was an asset to the Macomb County Sheriff’s Office in her short time here,” Sheriff Anthony Wickersham said in a statement. “She was a part of our law enforcement family. She worked diligently in dispatch to provide public safety to….

Pitkin County 911 Dispatchers Become First Responders

Pitkin County 911 dispatchers will be among the few in the country, and the first in Colorado, to now be recognized as first responders. 

All Pitkin County emergency dispatchers are trained to give potentially lifesaving instructions over the phone, like CPR, childbirth and bleeding control. In the first six months of 2019, emergency dispatchers in the county have provided medical guidance to over 200 callers. 

Because of this, Pitkin County said 911 dispatchers should have the more prestigious title of first responder, giving them better

NG911 Services Accelerates Location-Based Routing for NG9-1-1

KENNEWICK, WA, US, October 8, 2019 /EINPresswire.com/ — NG911 Services, experts in the value of Next Generation 9-1-1, today announces its Seraphim Location Services. “Public Safety does an amazing job serving their constituents but needs better location data for routing wireless 9-1-1 calls,” says Don Mitchell co-founder NG911 Services.

NG911 Services is launching its Location-Based Routing Evaluator for limited use while announcing the future availability of its cloud-based Seraphim Location Services, including Location Work-flow Manager, Designated Location Manager (patent pending), and First Responder Dashboard.

Public Safety Has Lost A True Giant In The 9-1-1 Industry

Public Safety Has Lost A True Giant In The 9-1-1 Industry

Doug Edmonds just recently passed away. He was truly a pioneer and giant in our industry and will be missed by many of us. Over the years Doug was always there to support and be part of this great industry with his knowledge, wisdom, humor and kind heart. Here is a little about Doug but it doesn’t truly represent nor do full justice to all he gave to this industry

Douglas F. Edmonds, ENP, age 79, an APCO Presidential Award winner, the 2010 NENA Stanton Award recipient and NENA Hall of Fame member died September 12, 2019, from complications after a lengthy illness. Doug was a former Johnson County, Iowa Sheriff’s Office executive before assuming the duties of Executive Director at Northwest Central Dispatch in Arlington Heights, IL, which at that time was the largest consolidated dispatch center in Illinois.  He served Northwest Central from 1986 until his retirement in 2005.  An active participant of both IL APCO and IL NENA, Doug served both organizations in various capacities including officer positions with both.  Doug received a plethora of awards and was recognized as the PSAP Director of the Year in Illinois several times.  Doug held a Master Degree in Public Administration from the University of Iowa and was a Graduate of the FBI National Academy.  He was a frequent speaker at State and National NENA and APCO conferences.  Additionally, he was an original member of the National Joint TERT Initiative (APCO and NENA) and later served as the NENA Co-Chair of the NJTI for six years. Managing NJTI, the first joint project of NENA and APCO, his professional devotion to TERT grew the program from three States to over fifteen States that had FEMA recognized TERT Teams.  A humble man, who avoided the limelight, Doug believed in mentoring subordinates throughout his public safety career and many rose through the ranks to become PSAP Directors.

He loved his trips to Singapore and Thailand which he visited often.  On one such trip he presented to Singapore Civil Defense authorities the rationale for EMD pre arrival instructions which they subsequently adopted. Doug loved a good story, had a wonderful sense of humor, a warm smile and a gentle demeanor.

Please support the Huron County 9-1-1 levy, and here's why

In response to Lynne Bayley’s viewpoint last week, I believe the residents of Huron County should hear my response. My name is Tacy Bond and I am the 9-1-1 coordinator for Huron County. I started on Jan. 1, 2018. I worked as a telecommunicator for Norwalk Police Department for 18 years and left there after 20 years to begin this endeavor.

Ms. Bayley asks why nothing has been addressed over the last several years and that is incorrect. The previous EMA director was responsible for both EMA and 9-1-1, the ever- changing technology of 9-1-1 demands a full-time position and it was unfair to expect him to handle both jobs. He did the best he could in the situation and always informed every one of the upcoming changes. He dealt with the same funding issues I am dealing with as the state has not increased the wireless surcharge fee. The talk of a levy has been discussed for the last 5+ years and was continually passed over because no one wants to raise taxes.

Obviously, increasing 9-1- 1 cellular fees would….