Elsa Durrett Commended for Bravery | Fire Department and City Council Applaud 9-1-1 Call

It may have been much worse had it not been for the calmness of a young 11-year-old girl who placed an important 9-1-1 call last summer.

On the afternoon of August 21, a fire broke out at the girl’s home in the 700 block of Charter Oak Street in South Pasadena.

At the time of the blaze, the home was being used as a licensed day care with six children inside.

While, Elsa Durrett’s mother, Denise, was ensuring that the children were able to exit safely, Elsa made one of the initial 9-1-1 calls “and was able to provide very accurate, detailed call information to the dispatchers,” explained

Butler County Emergency Communications to receive 911 grant

The Kansas 911 Coordinating Council announced on Friday that Butler County Emergency Communications has been awarded a grant to upgrade recording equipment used in the 9-1-1 center.

“We were planning and budgeting to begin recording more than just audio and capturing things like dispatcher computer screens. This grant puts those plans years ahead of schedule,” said Chris Davis, Director at Butler County Emergency Communications.

The funding for this grant was awarded….

Maidencreek Township supervisor says tax hike likely due to 9-1-1 bill

Maidencreek Township, PA — Since 2000, Maidencreek Township has only raised taxes twice: once in 2013, and again in 2015. But township officials say that the county’s passage of 9-1-1 costs to municipalities means a tax hike, perhaps a significant one, is likely in 2021 unless something changes.

“I feel like we’re paying twice,” supervisor Joseph Rudderow said.

Rudderow brought his concerns in front of Berks County commissioners at their Oct. 3 meeting following the receipt of a $109,377 bill for 9-1-1 services in 2020. That represented a 7% increase over….

911 operator who took chaotic call from Bellevue attack victim was first day on job

SEATTLE – As a chaotic morning unfolded with a violent domestic disturbance that turned into a police chase that spanned several cities around the area, 911 dispatchers were at the helm guiding help where it was needed.

But for the dispatcher that took the original call, it wasn’t just a frantic day. It was her first day.

Amanda Stetz was supposed to be taking her final test to become a NORCOM dispatcher Wednesday when a man attacked….

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Bellmead: Three dispatchers honored for efforts to save man’s life

Bellmead Communications Operator Kelsey Smith and Waco Police Department Communications Operators Michael Blohm and Kim Thomas were presented with Lifesaving Awards at Tuesday night’s city council for their actions in handling an emergency call.

Bellmead police spokeswoman Lt. Brenda Kinsey says on the night of July 10, a man called 911 in hysterics, screaming for help.

Smith was first to take the call.

“She was able to stay calm and even though she could not get the man to tell her

Metro 911 dispatchers formally recognized as first responders

KANAWHA COUNTY, W.Va. (WSAZ) — When people think of first responders, the first people who come to mind are generally the firefighters, EMS, and police.

The Kanawha County Commission recognized Metro 911 dispatchers for their dedication and hard work.

But Thursday night, Kanawha County commissioners wanted to remind people that those people who we never see on an emergency scene also share that title.

A proclamation recognizing Metro 911 dispatchers as first responders was a chance to put a spotlight on the men and women who stay calm when life can be scary and hectic for the person on the other end of the phone.

Commissioners say….