by AllThingsECC.com | Oct 10, 2019 | Comm Center News
JEROME. Idaho (KMVT/KSVT)
Dispatch centers across the country are having a hard time keeping
people in the job. The job poses many challenges, but can also be very
rewarding.
Southern Idaho Regional Communications Center
is a dispatch center located in Jerome that serves four counties in the
Magic Valley. The center operates 24/7.
“You’re dealing with everybody’s calls, considering they’re calling usually on their worst day,” said SIRCOMM supervisor Tamra Mulliner. “It’s not like they’re calling to say, ‘Hi, how was your day?’ They’re calling because something is completely wrong in their world, and we are the first….
by AllThingsECC.com | Oct 10, 2019 | Comm Center News
NEW YORK, Oct. 10, 2019 /PRNewswire/ — Carbyne, a global leader in public safety technology, announced today that it will be partnering with Dr. Michelle Lilly, and her firm Lilly Consulting, to offer mental health and wellness programs to public safety practitioners.
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
TOLEDO, Ohio — A push is underway by the city of Toledo and the United Way to make sure you get the resources you need.
The
long-term goal is for people to think of 2-1-1, the United Way hotline
number, as a resource to call besides 9-1-1 if they are dealing with a
non-emergency crisis and need help.
“The expansion of 2-1-1 is
going to decrease the pressure on 9-1-1 services. 9-1-1 calls become
very expensive,” Toledo Director of Neighborhoods and Business
Development Amy Sackman Odum said.
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
The director of Lexington’s enhanced 911 emergency call program outlined staffing issues to a city council committee this week. Emergency calls for help have increased significantly over the past two decades.
Enhanced 911 Director Robert Stack said there are currently 10
vacancies in a 75 person department. Dspite the staffing issues, he
noted more than 98% of emergency calls are answered within ten seconds.
But Stack said growing cell phone usage is creating challenges.
“Lexington’s population grew 23% in the last 21 years. Our calls to 911 grew 55.3%. But, ….
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
RICHMOND, Va. (WRIC) — The Richmond Emergency Communications
Department takes hundreds of 911 calls from around the city each day. On
Wednesday, 8News got a behind the scenes look as trainees go through a
10-week academy to become 911 dispatchers.
The department takes more than 1,200 emergency calls every day and
nearly 450,000 calls a year. The trainees remained cool, calm and
collected while taking their first real emergency calls.
Emergency communications officers, more commonly known….
by AllThingsECC.com | Oct 9, 2019 | Comm Center News
The one constant is change. Security, though an old term, continues
to evolve and as does what it means. Our industry is on the precipice of
being able to progress in a way never seen. Technology and innovation
are outpacing our wildest ideas.
One of the foundations of our industry’s value proposition is to
dispatch police and emergency services in an event to prevent loss.
Video verification, IoT devices, Big Data, privacy and cybersecurity
have all converged on the security industry. We are no longer a motion
detector with a bell to deter but are able to provide lifestyle and
business enhancements while protecting people as well as assets.
.Video verification is finally growing in adoption as technology has become easier and cheaper to deploy. The rise of quality third-party monitoring companies has helped…
Read More….
