by AllThingsECC.com | Oct 28, 2019 | Comm Center News
Verizon Connect has announced the launch of Verizon Connect Field Service Dispatch for Australia.
The solution makes it easy for dispatchers to efficiently schedule and communicate job information to technicians and customers throughout the day, in near-real-time.
Verizon Connect Field Service Dispatch works with the Verizon Connect Reveal platform to combine both vehicle location data and technician status.
This helps operation managers…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
ER dispatchers seriously aren’t paid enough. The stress and trauma that this job comes with is insurmountable, and deserves a lot of respect. Some of the calls they get can be life changing, not just for the people involved, but also the dispatchers themselves.
u/King_bob992 asked: Emergency service dispatchers, what is the scariest call you have ever gotten?
You’re definitely in the right profession.
One of the first calls I ever took. Woman calls up a…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
SHEPHERDSVILLE — The wheels of government turn slowly, even when First Responders are involved.
The anticipated opening of the new 911 Central Dispatch center is running behind schedule.
Larry Coy, a member of the county’s Emergency Management Agency, said work continues on the new dispatch center to be located on Saltwell Road.
However, the anticipated relocation to the new facility…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
SANTA CLARA, Calif.–(BUSINESS WIRE)–
Avaya Holdings Corp. (AVYA) and Komutel, in close collaboration with Combat Networks, Bell Canada, and the Ontario Provincial Police (OPP), conducted the first Next Generation 9-1-1 (NG9-1-1) emergency test call in Ontario and one of the first in Canada using commercially available solutions.
During a test conducted with Bell Canada, the Komutel-Avaya NG9-1-1 call handling architecture successfully received an NG9-1-1 test call from the Bell 9-1-1 ESInet network. This key milestone is a first step towards…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
AUSTIN, Texas, Oct. 28, 2019 /PRNewswire/ — RapidDeploy, the leader in Cloud Aided Dispatch software for emergency communications centers, announces the launch of its Lightning Partner Program. The Program creates an integrated end-to-end ecosystem of visionary technology partners who believe in democratizing public safety utilizing cloud native technology. The solutions, integrated across Microsoft’s Azure Government cloud, will…
by AllThingsECC.com | Oct 27, 2019 | Comm Center News
Twenty-three law enforcement dispatchers graduated earlier this month from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The 128th telecommunications class includes five dispatchers from Northern Kentucky agencies.
The students graduating from the Public Safety Dispatch Academy represent the successful completion of a highly structured and comprehensive curriculum. The five weeks of training consisted of 205…
