by AllThingsECC.com | Oct 27, 2019 | Comm Center News
AMARILLO, Texas (KVII) — Have you ever thought about who answers your 9-1-1 calls? ABC7 introduces you to a Potter County 9-1-1 dispatcher who has worked at the Potter County Sheriff’s Office for a little over 17 years.
Traditionally, Saturday mornings are slow, but senior dispatcher Mandi Jones says it typically goes like this:
“9-1-1 what is your emergency? Can you tell me if anyone’s injured?,” said Jones. “So it’s either where are you or what’s happening.”
Despite a common belief that every day is different…
by AllThingsECC.com | Oct 26, 2019 | Comm Center News
PAYSON — A Utah County 911 dispatcher who lost her home to a fire earlier this month is warning other homeowners to double-check their insurance policies after she was told her policy isn’t going to pay for what she lost.
She was returning home from work on Oct. 12 when she saw something nobody hopes to ever see.
“I turned down my street and saw smoke, flames, 8-foot flames coming…
by AllThingsECC.com | Oct 26, 2019 | Comm Center News
A Calhoun County dispatcher has won the 911 Telecommunicator of the Year award for the state of South Carolina. The award was presented at the NENA/APCO conference in Myrtle Beach on Oct. 18. The award was presented to Amy Combs, telecommunicator and assistant supervisor of Calhoun County. Combs is a 911 dispatcher who has been employed by for Calhoun County for 18 years. Combs has been promoted…
by AllThingsECC.com | Oct 26, 2019 | Comm Center News
RapidSOS, a New York-based emergency technology company, and 911inform, a cloud-based notification and security management platform for buildings and municipalities, announced its partnership to connect smart buildings with 9-1-1 dispatchers during a crisis.
Through this partnership, RapidSOS-connected public safety agencies will be able to communicate…
by AllThingsECC.com | Oct 25, 2019 | Comm Center News
NEW CUMBERLAND — Hancock County dispatchers were formally honored at Thursday’s county commission meeting.
At the last meeting, 911 Dispatch Center Director Tracy Lemley announced she had received a letter from the Brooke County Sheriff’s Office regarding the professionalism of her dispatchers during Aug. 14 shooting incident. The letter specifically honored dispatcher Aaron Beaumont for his work.
Lemley read the letter during the meeting. The letter from the Brooke County Sheriff Deputy Shane Siranovic read, “I noted the calm and professional demeanor…
by AllThingsECC.com | Oct 25, 2019 | Comm Center News
BOCA RATON – The parents of a restaurant worker fatally shot as he drove home on Interstate 95 in February 2018 have sued the city of West Palm Beach, saying a dispatcher didn’t do enough to deter the alleged gunman.
A lawsuit filed Monday argues that when Hugo Selva called after shooting another man in West Palm Beach on Feb. 6, 2018, the dispatcher, who’d been on the job for 30 years, told him to go to police headquarters and alerted detectives, but she did not follow up.
Hours later, in the predawn hours of Feb. 7, authorities have said…
