Dispatcher at Corvallis 911 Comm-Center receives life-saving award for call back in March

CORVALLIS, Ore. – A lead dispatcher with the Corvallis 911 Comm-Center has added another Oregon award to her resume’.

It’s a statewide Dispatcher Life-Saving award to Heidi Ferguson.

In the words of Heidi Ferguson’s 911 boss, she knows what she’s doing. 28 years of experience and know-how paid off hugely this past March when Ferguson took a call from a woman who was trapped…

Ransomware attack may be affecting 911, emergency dispatch in Jasper Co.

JASPER COUNTY, S.C. (WTOC) – Earlier this week it was confirmed Jasper County had a cyber attack on their countywide systems, including email and emergency response systems.

At that time, county officials said 911 and emergency dispatch services were not having any issues as a result of the cyberware attack. Now, that may not be the case.

Some Jasper county residents are worried their safety might be at risk. Three weeks. That was the last time the Hardeeville fire department got a call through their dispatch…

Fortuna Police warn of phone scam using local police department’s spoofed phone number

Fortuna Police are warning area residents of a phone scam alleging to be a call from the Social Security Administration.

The caller apparently is spoofing phone numbers, making it appear that the calls are legitimate, when they in fact are not, according to police.

Spoofing is when a legitimate number appears in the victim’s caller ID, but the originating call is not from who they claim it is from.

From reports that FPD has received, the individual calls the targeted victim claiming…

Dukes County Emergency Communications Steadfast Through Bad Weather

DUKES COUNTY – Due to high, damaging winds and adverse weather conditions, the Dukes County Regional Emergency Communication Center lost power in the early morning hours of Thursday, October 17th. Lights may have gone dark in the center, but dispatchers never lost the ability to communicate with the public, Police, Fire and EMS. With support from Barnstable County Sheriff’s Office and through the use of the Martha’s Vineyard Law Enforcement Council Mobile Command Unit, the Emergency 911 line for Dukes County stayed up throughout the night, fielding reports of live wires, downed trees, pole fires, flooding and more.

“We lost power, but we never lost communication.” Sheriff Ogden stated. When power went….

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Editorial: Proposal to update 911 service deserves support

The dispatchers who staff Benton County’s 911 communications center are on the front lines of the county’s first responders: If they can’t handle emergency calls in a timely fashion, it means dangerous delays in getting law officers, firefighters or paramedics to a scene.

County voters in the Nov. 5 election face a proposal to create a 911 emergency dispatch service district for most of the county, to be paid for by an increase in property taxes. The measure authorizes a rate of 65 cents per every $1,000 of assessed value, but officials have said they’ll start the district at 45 cents. At the 45-cent rate, the owner of a $350,000 home would pay an additional $157.56 each year in taxes.

The money raised, about $3.7 million a year, would pay for additional dispatchers to meet the growing call volume; some of the money would go into a reserve fund for equipment upgrades. 

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