During Monday’s Plano City Council preliminary open meeting, Public Safety Communications (PSC) Department Director Susan Carr updated the council on the department and announced the city has fully launched Text to 9-1-1.
Carr said the service can cover many circumstances where a person who finds themselves in an emergency doesn’t have the ability…
SAN DIEGO – Late October often brings Santa Ana winds and 911 calls to San Diego County. Emergency dispatcher Juliana Rubio knows about both.
“Oh yeah, it can be a bit overwhelming,” Rubio said.
She has been working as a dispatcher for 31 years. With an experienced staff, the county’s dispatch center in Kearny Mesa can answer an emergency call and dispatch a crew faster than most.
“Thirty seconds or less…
A judge on Tuesday heard arguments over whether the Calhoun County Emergency Management Communications District and one of its dispatchers should be dismissed from a wrongful death lawsuit filed by the husband of a woman who died in 2016.
Attorneys asked Circuit Judge Bud Turner to determine whether the district and Donna Williamson, who was a dispatcher with the district, were liable…
ALBANY, N.Y. (WRGB) – Albany Police Officers Union President Greg McGee says Albany dispatchers are still being overworked, because they’re still understaffed.
“One of the dispatchers just updated me, and he’s had 47 mandatories as of yesterday. He’s done 48 hours of work in the last three days,” McGee said.
It’s now been 5 weeks since he sent a letter to Mayor Kathy Sheehan alerting her to their desperate situation.
When CBS6’s Emily DeFeciani asked….
LANCASTER, S.C. (CN2 NEWS) A former Chester County 911 dispatcher is on trial this week for his wife’s murder almost three years after her death.
Court testimony showed that Judy Orr Baldwin died on December 14th, 2016 from blunt force trauma. Solicitor Candice Lively said the autopsy report showed a 24 centimeter fracture on her skull.
Her husband, James Baldwin, said Orr hurt herself when she fell while decorating a Christmas tree at the couple’s home. Baldwin’s attorney said his client…
TALLAHASSEE, Fla. (WCTV) — Tallahassee and Leon County residents will soon have a new standard of care when they call 911; the Consolidated Dispatch Agency is switching to scripted protocols for all law enforcement calls.
The new procedures put all dispatchers on the same level, regardless of their experience.
This means that when residents call 911 for help from TPD or Leon County Sheriff’s Deputies, the dispatcher will follow the same standard procedure…
