by AllThingsECC.com | Oct 31, 2019 | Comm Center News
The need for high-quality business calls will never disappear, which makes performance-improving software-defined WAN (SD-WAN) technology a modern networking choice for telephony. However, SD-WANs can do more than just optimize the performance of traditional business calling.
As we’ve seen in Phoenix, an SD-WAN can also be of value for 911 calls.
Outliving Frame Relay
In Phoenix, Maricopa Region 911 (MR911) has been using a converged (voice and data on a single network) SD-WAN since 2015, and now considers it to be the foundation for its next-generation 911…
by AllThingsECC.com | Oct 30, 2019 | Comm Center News
EBENSBURG – Emergency dispatchers have an often thankless job. With that in mind, the Cambria County 911 Center now has a mural recognizing dispatchers whose instructions save lives.
Robbin Melnyk, director of the county 911 center, recently saw another dispatch center with a mural dedicated to “saves” accomplished by dispatchers and began asking around for skilled artists.
Dispatcher Heather Craver eventually volunteered her son, Jack, a senior at Cambria Heights, to create Cambria County’s new “Tree of Life” mural just inside…
by AllThingsECC.com | Oct 30, 2019 | Comm Center News
GRAND JUNCTION, Colo.- It’s something most of us learn at an early age: call 9-1-1 in case of an emergency. The federal government would like to do more to recognize the value in that by changing the status of those who answer the 9-1-1 call.
The ‘9-1-1 Saves Act’ would upgrade the classification of dispatchers nationwide to “first responders ”. Currently, dispatchers fall under the classification of “administrative and support workers.”
We spoke to the team of dispatchers who work with public safety…
by AllThingsECC.com | Oct 30, 2019 | Comm Center News
The Northwest Territories will finally have 9-1-1 services starting Monday, November 4th. The territory has been working on getting the service since 2017. The CBC reported that the territory’s legislative assembly passed the legislation for 9-1-1 services last March. “It doesn’t matter if you’re a lifelong resident of Yellowknife or somebody just coming in to visit 9-1-1 is universally known as a means to access emergency services…
by AllThingsECC.com | Oct 30, 2019 | Comm Center News
On Monday, three female fire dispatchers working for the Jefferson Parish East Bank Consolidated Fire Protection Bureau filed suit claiming an ongoing practice of gender discrimination and retaliation at the Jefferson Parish Fire Protection Bureau’s Emergency Communications Division.
The three women have a combined fifty-three years of employment at the Bureau. According to the complaint filed in New Orleans federal court, Communications Supervisor Robert Funk denied female employees at the Bureau training and equipment that was provided…
by AllThingsECC.com | Oct 30, 2019 | Articles, Comm Center News |
Publication of next week’s Advocate will be delayed a few days while I attend the International Association of Chiefs of Police (IACP) annual conference/convention in Chicago beginning Saturday.
Next year I also plan to attend the International Association of Fire Chiefs (IAFC) and the National Sheriff’s Association (NSA) conferences. Even though I am an affiliate member of both…
