by AllThingsECC.com | Oct 28, 2019 | Comm Center News
MONTREAL — Urgences-Sante has admitted to a ‘lack of professionalism’ on the part of two paramedics who responded to a 911 call last month.
Linda Jones Dion filed a formal complaint after it took nearly three hours to transport her husband to the hospital.
The incident happened on Sept. 21, when the long-term care residence in Ste-Anne-de-Bellevue where Jones-Dion’s husband Claude Dion lives, called 9-1-1 to take the man, who has dementia and prostate cancer, to the hospital…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
FRANKLIN, Ind. – A bill is making its way through Congress that would recognize 911 dispatchers as first responders. It is called the 911 SAVES Act and it is getting a lot of support from a dispatch center in Johnson County.
U.S. Representatives Norma J. Torres (D-CA), a former 911 dispatcher, and Brian Fitzpatrick (R-PA), a former FBI Special Agency, introduced the bipartisan bill. Right now, a federal database by the Office of Management and Budget classifies 911 dispatchers…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
Verizon Connect has announced the launch of Verizon Connect Field Service Dispatch for Australia.
The solution makes it easy for dispatchers to efficiently schedule and communicate job information to technicians and customers throughout the day, in near-real-time.
Verizon Connect Field Service Dispatch works with the Verizon Connect Reveal platform to combine both vehicle location data and technician status.
This helps operation managers…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
ER dispatchers seriously aren’t paid enough. The stress and trauma that this job comes with is insurmountable, and deserves a lot of respect. Some of the calls they get can be life changing, not just for the people involved, but also the dispatchers themselves.
u/King_bob992 asked: Emergency service dispatchers, what is the scariest call you have ever gotten?
You’re definitely in the right profession.
One of the first calls I ever took. Woman calls up a…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
SHEPHERDSVILLE — The wheels of government turn slowly, even when First Responders are involved.
The anticipated opening of the new 911 Central Dispatch center is running behind schedule.
Larry Coy, a member of the county’s Emergency Management Agency, said work continues on the new dispatch center to be located on Saltwell Road.
However, the anticipated relocation to the new facility…
by AllThingsECC.com | Oct 28, 2019 | Comm Center News
SANTA CLARA, Calif.–(BUSINESS WIRE)–
Avaya Holdings Corp. (AVYA) and Komutel, in close collaboration with Combat Networks, Bell Canada, and the Ontario Provincial Police (OPP), conducted the first Next Generation 9-1-1 (NG9-1-1) emergency test call in Ontario and one of the first in Canada using commercially available solutions.
During a test conducted with Bell Canada, the Komutel-Avaya NG9-1-1 call handling architecture successfully received an NG9-1-1 test call from the Bell 9-1-1 ESInet network. This key milestone is a first step towards…
