Former Chester County 911 Dispatcher on Trial for Wife’s Murder (Lancaster, S.C.)

LANCASTER, S.C. (CN2 NEWS) A former Chester County 911 dispatcher is on trial this week for his wife’s murder almost three years after her death.

Court testimony showed that Judy Orr Baldwin died on December 14th, 2016 from blunt force trauma.  Solicitor Candice Lively said the autopsy report showed a 24 centimeter fracture on her skull.

Her husband, James Baldwin, said Orr hurt herself when she fell while decorating a Christmas tree at the couple’s home. Baldwin’s attorney said his client…

CDA trains dispatchers on scripted protocols for law enforcement calls, standardizing service (TALLAHASSEE, Fla.)

TALLAHASSEE, Fla. (WCTV) — Tallahassee and Leon County residents will soon have a new standard of care when they call 911; the Consolidated Dispatch Agency is switching to scripted protocols for all law enforcement calls.

The new procedures put all dispatchers on the same level, regardless of their experience.

This means that when residents call 911 for help from TPD or Leon County Sheriff’s Deputies, the dispatcher will follow the same standard procedure…

Relieving & ‘Controlled Chaos’: Forest County, WI Referendum To Address Jailer, Dispatcher Staffing

Forest County’s jail control and dispatch center is a room full of windows.  It views cell blocks with no windows.

Screens flash, sirens buzz, and the intercom beeps.

“It’s professional multitasking, or, as we like to call it, controlled chaos,” said Forest County Jail Administrator Josh Bradley with a chuckle.  “It’s like a small city in here, and we’re responsible for every aspect of it.”

The jail’s capacity is 88 inmates…

COMMUNITY VOICES: Dispatchers are important first responders too

I loved your recent insert recognizing our local first responders. I was, however, dismayed with the failure by The Bakersfield Californian as well as the leadership of our local agencies who failed to recognize the very first person to respond to an emergency: the dispatchers who answer those calls.

The only person to recognize dispatchers was Lavonne Hall who correctly acknowledged the highly trained Emergency Medical Dispatchers at Hall Ambulance (“National First Responders Day: We come together to assist one patient at a time,” Oct. 27). Our Bakersfield City Fire Department…

State of Mind: 911 dispatchers can experience post-traumatic stress disorder

KALAMAZOO, Mich. — 911 dispatch centers across the country are understaffed, face high burnout rates among dispatchers, and dispatchers can experience post-traumatic stress disorder, according to the National Emergency Number Association, which makes hiring a challenge.

The Kalamazoo County Consolidated Dispatch Authority has shortage of 16 employees, according to executive director Jeff Troyer. The dispatch authority combined five 911 dispatch…

‘9-1-1, what is your emergency?’ Service launches Monday in NWT

The territory has never had the same 9-1-1 service most other Canadian residents take for granted, relying instead on local numbers for police, fire, and ambulance in each community.

Work to introduce the service began in 2017. A senior manager overseeing 9-1-1’s introduction delivered a final presentation to Yellowknife city councillors on Monday, a week before its go-live date.

Eleanor Young, deputy minister of municipal and community affairs, confirmed…