In Campbell County, CALL 911 if You Can (CA)

TEXT-TO-9-1-1 if you can’t

What is TEXT-TO-9-1-1?

TEXT-TO-9-1-1 is the ability to send a text message to 911 from your mobile phone or handheld device. Messages are routed to the appropriate Campbell County 911 center in a designated queue.

  • TEXT-TO-9-1-1 is not available everywhere, and it’s not always available when roaming.
  • You must subscribe to your wireless carrier’s text or data plan in order to make or receive text messages. Standard text messaging rates apply… READ MORE

‘Life or death:’ Cell service outage could mean fire alerts don’t go through (CA)

Thousands of Californians are struggling through blackouts and wildfires without a crucial safety connection: cell phone service.

Without cell service, signing up for emergency wildfire evacuation notices or getting backup chargers to keep phones going during a power outage is useless. Some customers were also without television and internet over the last few days, losing other vital links. Even radio stations, a low-tech resource during crises, went down… READ MORE

Lives on the line: A special report on 911 dispatchers (IL)

A federal bill has passed the House and is awaiting a vote in the Senate that would reclassify 911 dispatchers as first responders. Currently, dispatchers are considered a clerical, administrative role. But, for those who do the job, and those who rely on them, they’re so much more.

At home, Damairus Reddick is a hero to his two little girls. At work, he’s a different kind of protector, cloaked in the darkness of the dimly-lit Peoria County Dispatch Center.

Reddick’s career choice was born from tragedy in his own life…

How do wildfires get their names? (CA)

Their names are seared into the collective consciousness of California: The Griffith Park fire of 1933. The Bel-Air fire of 1961. The Tunnel fire of 1991. The Camp fire of 2018.

Spurred by high winds, low humidity and an abundance of fuel, California’s most destructive fires remake its cities and scorch its wildlands.

When the fires rage, their names are all around us. They’re hashtagged on our Twitter… 

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Columbia 911 first to adopt new program (OR)

More than 350,000 out-of-hospital cardiac arrests occur in the United States annually, according to the American Heart Association, the world’s leading voluntary organization devoted to a world of longer, healthier lives. Cardiac arrest is a life-threatening condition with about a 10-minute life expectancy without immediate CPR from a bystander. With emergency medical service (EMS) providers, on average, arriving on scene in seven minutes following a 9-1-1 call, the chance of survival significantly improves… READ MORE

Shortage of dispatchers in Clay County; We’re working with basically half our staff (FL)

CLAY COUNTY, Fla. – There’s a shortage of dispatchers in some of our local counties – they are the first people you turn to when you need help. 

It’s a tough job under any circumstances. But right now, being a dispatcher in Clay County, is even tougher.  “They’re tired of working overtime. You’ve got some people working seven to eight days straight without a day off,” said Ashley Barber, lieutenant of communications. Barber said…