by AllThingsECC.com | Nov 1, 2019 | Comm Center News
VANCOUVER, Nov. 1, 2019 /CNW/ – Bargaining between E-Comm 9-1-1 and the Emergency Dispatchers of BC has reached impasse. Mediated talks broke down today, with the employer unwilling to address key union concerns around low wages, cost of living, overtime, missed breaks, poor working conditions, burnout, and high attrition, says CUPE Local 873-02, the union representing 9-1-1 operators and support staff in B.C.
“It became apparent during bargaining that E-Comm is desperately underfunded. For an organization that provides…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
FORT SMITH — The Sebastian County Intergovernmental Cooperation Council discussed a proposed interlocal agreement Thursday for radio dispatch services.
The proposed agreement is meant to address a staffing shortage in the Sebastian County sheriff’s office in relation to some of the services it provides to 10 cities.
The agreement states …
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
Someone listed as a “concerned citizen” tells NewsChannel 6 a 911 call was mishandled. The person says the dispatcher refused to dispatch an ambulance for a medical emergency. The ambulance company says the ambulance was on the way and the response from the dispatcher was simply a miscommunication.
The email was sent to NewsChannel 6 from “concerned citizen” with the headline “Gold Cross EMS Refuses to Dispatch Ambulance after 911 for Unconscious student…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
Consider the inordinately stressful and demanding job of 911 operators, who share the fear and suffering of victims 24 hours a day, 365 days a year, nights, weekends and holidays.
Think about the emotional swings they experience – the high after talking down a potential suicide, the devastating blow when on the line as a trigger was pulled.
Think about the heart-stopping messages they deal with: A shooter at the high school; a frantic domestic violence victim locked…
by ECC Editor | Nov 1, 2019 | Comm Center News
JOHNSON COUNTY, Ind. (WTHR) — There is a movement underway to reclassify Indiana’s 911 operators as first responders. That change would put 2,200 operators on par with police, fire and EMS workers.
Every day 911 operators across the state answer calls of people needing lifesaving help.
Heath Brandt is the executive director of the Johnson County Public Safety Communications Center.
“Clerical workers is what the government… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
Ocean City wants to revisit its long-held quest to handle its own 911 calls. Expectations for any changes on this front should be low.
For at least 25 years, Ocean City officials have tried to convince Worcester County to allow 911 calls originating on the island to be answered in the resort. It makes sense. Currently, if a person dials 911 from 64th Street, one block south of Ocean City’s communications center… READ MORE
