KY Official: Dispatchers Should be First Responders (KY)

Owensboro-Daviess County 9-1-1 Director Paul Nave said on Friday that he plans to ask city and county officials to pass a resolution designating 911 dispatchers as first responders.

The request is tied to a federal bill that would redesignate 9-1-1 dispatchers from secretaries and phone operators to first responders. If the bill pending in Congress were to become law, that would make 911 centers eligible for federal grants earmarked for first responders.

Currently, law enforcement, firefighters and emergency medical service personnel are considered first responders.

But Nave said

Company explains why dispatchers did not send officer despite multiple calls from stabbed woman

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week.

Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911 four times as they fought off a man with a knife.

Both women suffered stab wounds. Dispatchers who received the calls did not send an officer.

Instead, their lives were saved by an officer already in the area on another call.

Officer Ben Hone went into….

Upshur Co. recognizes 911 dispatchers (WV)

BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting.

Upshur County E-911 Center director Doyle Cutright told the Upshur County Commission that assistant director Kimbra Wachob and he had really wanted this to happen and it is part of a national movement…

Veteran dispatchers say strict protocol and scripts hindered their ability to send help to 911 callers (UT)

SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday.

For 21 years, Brittany Carter was on the other end of a 911 call.

“I had a dad on the phone one morning that his two-year-old wasn’t breathing. He was a twin. He ended up passing away,” Carter said. “I’m like, ‘This is taking too long.’ It was horrible.”

She blames Priority Dispatch’s “Police Pro QA” for increasing dispatch…

Company explains why dispatchers did not send an officer despite multiple 911 calls from stabbed woman (UT)

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week.

Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911 four times as they fought off a man with a knife.

Both women suffered stab wounds. Dispatchers who received the calls did not send an officer.

Instead, their lives were saved by an officer…

As fires rage, California takes steps to integrate technology into wildfire management (CA)

In September, even before the October wildfires began to ravage parts of northern and southern California, governor Gavin Newsom announced two contracts totaling nearly $2 million for developing technology to facilitate wildfire detection and emergency decision-making.

The contracts are part of the Wildfire Innovation Sprint, the result of an executive order signed in January by Newsom on his first day of office. The order was designed to jump-start adoption of technological innovations by state agencies.

“The whole idea behind this process was to….