Plano Residents Can Now Text 9-1-1 (TX)

Plano (WBAP/KLIF)  You can now text 9-1-1 if you have an emergency in the city of of Plano.  The city says the ability to text messages to 9-1-1 will help residents who are hearing impaired.  But, it can also be used in circumstances where it’s not safe for the caller to make a voice call to 9-1-1.  If you do text…

9-1-1’s Deadly Flaw: Why dialing 9-1-1 from a cell phone can cost you precious time (TX)

TYLER, Texas — No one ever wants to have to call 9-1-1. However, those three numbers have saved countless lives since its first use in 1968.

Each year, there are over 240 million calls into 9-1-1 dispatch services in the U.S., according to the National Emergency Number Foundation. Nearly 80 percent of those calls are made using cell phones. Cell phones have become an indispensable tool in the 21st century…

Local Dispatchers, Firefighters Help Battle Kincade Fire (CA)

With the Kincade Fire in Sonoma County entering its second week, local public servants are stepping forward to help. The Santa Clara Police Department (SCPD) has sent a trio of dispatchers to Sonoma County.

“[Sonoma County has] a lot of fire personnel in the area of operation working on the fire and they need additional resources to be able to provide dispatch services for all that personnel,” said SCPD Captain Wahid Kazem. “They [also] have employees who are personally impacted by the fires that are unable to work their normal shifts because…

MSU officer recognized as 9-1-1 Hero (KY)

MOREHEAD, Ky. (WTVQ) – Morehead State University Police Officer Harley Catron has spent her career and her life overcoming the odds.  That’s why she was chosen as an ABC 36 9-1-1 Hero.

After a challenging upbringing in Montgomery County where some family members battled drug problems and went to jail, she went to Berea College where she was a star softball player.  She also traveled the world…

Breakdown in communications? (CO)

Lagging technology, increasing fees and little say in how funds are spent have north-valley law enforcement and emergency response leaders shopping for a dispatcher.

Crested Butte Fire Protection District, Crested Butte Marshal’s Office and Mt. Crested Butte Police are considering ending their relationship with Gunnison Regional Communications Center and contracting with a company out of Montrose. Should such an agreement be…

Maui Police Department Needs to Fill 48 Officer, 18 Dispatcher Vacancies (HI)

The Maui Police Department is looking to fill 48 police officer vacancies and 18 vacancies for Emergency Services Dispatchers.

Acting Lieutenant John Sang with the department’s Community Relations Section said the department is looking for applicants who are willing to “Make a Difference” in our community.

Qualified applicants interested in serving can…