by ECC Editor | Nov 1, 2019 | Comm Center News
JOHNSON COUNTY, Ind. (WTHR) — There is a movement underway to reclassify Indiana’s 911 operators as first responders. That change would put 2,200 operators on par with police, fire and EMS workers.
Every day 911 operators across the state answer calls of people needing lifesaving help.
Heath Brandt is the executive director of the Johnson County Public Safety Communications Center.
“Clerical workers is what the government… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
Ocean City wants to revisit its long-held quest to handle its own 911 calls. Expectations for any changes on this front should be low.
For at least 25 years, Ocean City officials have tried to convince Worcester County to allow 911 calls originating on the island to be answered in the resort. It makes sense. Currently, if a person dials 911 from 64th Street, one block south of Ocean City’s communications center… READ MORE
by ECC Editor | Nov 1, 2019 | Comm Center News
GRAND ISLAND, Neb (NTV) – Ravaged by floods and tornadoes, Grand Island prepares for the future with its new Emergency Management and Communications Center.
The dispatchers who work there are the first first-responder to many emergencies but if a disaster affected them at their center in the basement of City Hall… READ MORE
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
The cellphones that have revolutionized the way we communicate also pose real challenges for our 911 emergency response system. Three-fourths of the calls to Benton County’s 911 system now come from cellphones, which take up to three times longer to manage than landline calls. That’s because landline calls display the actual address of the call immediately, so dispatchers instantly know where to send responders. Not so with cellphones….
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
About midnight one evening in 2008, I began to enjoy a late-night snack — a granola bar. After several bites, my lips and mouth seemed itchy and began to swell. Realizing I was reacting to something in the granola, I immediately stopped eating it, but the allergic reaction only worsened.
Reluctantly, I dialed 911, explaining to the dispatcher that I was reacting violently to something I was eating, and needed help. She asked me to unlock my front door. I crossed my living room, unlatched the door, and seconds later passed out…
by AllThingsECC.com | Nov 1, 2019 | Comm Center News
In part one of our special report, “Lives on the Line” we highlighted the struggles 911 dispatchers face.While it’s a difficult job, in one dispatcher’s words, there are those calls that make it all worthwhile. One of those calls involved a young Morton girl whose mother suffered a life-threatening seizure.
Despite being just 8 years old at the time, when Bella Robinson’s Mom suffered a medical episode, she knew just what to do.It all started on a cold, snowy day last January. Bella wanted to play outside, but first her mom, Gina…
