by AllThingsECC.com | Nov 7, 2019 | Comm Center News
(CNN)A woman in South Florida called 911 after a bullet came through her car’s windshield — but dispatchers didn’t send help right away. Police say they mishandled the call while their supervisor was streaming a Netflix movie. Guadalupe Herrera was driving near a gas station in Coral Springs on June 9 when what she thought was an object that might be a bullet almost hit her head. She called 911 three times…
by ECC Editor | Nov 7, 2019 | Comm Center News
A Marion County 911 operator was recognized at Tuesday morning’s Marion County Commission meeting for helping to save an infant’s life.
Fire Chief James Banta told commissioners that in August, Brenna Parson, an emergency telecommunicator, received a call seeking help for a pediatric drowning victim. The 911 caller reported that her baby had fallen under the water in a bathtub and wasn’t breathing.
Banta said that Parson knew the baby was only one years old… READ MORE
by ECC Editor | Nov 7, 2019 | Comm Center News
2:20 PM: Thanks to Mike for the photos and word of a tower-replacement project under way by Myrtle Reservoir in Gatewood.
Mike says a city rep on scene “told me they’re replacing the current radio tower (used for public safety agencies, police, fire, and also Metro) with a more rigid tower that will be the same height.”
The city tells us this is a Puget Sound Emergency Radio Network project. The PSERN website… READ MORE
by ECC Editor | Nov 7, 2019 | Comm Center News
NASHVILLE, Tenn. (WZTV) — The chairman of Metro Council’s Public Safety Committee wants to see more evidence presented in the lawsuit against the Emergency Communications Center.
A lawsuit filed by the family of Akilah Dasilva, one of the victims of the 2018 Waffle House shooting, alleges that police dispatchers made several critical errors, including sending officers to the wrong Waffle House.
FOX 17 News has also reported… READ MORE
by ECC Editor | Nov 7, 2019 | Comm Center News
The Rock County Communications Center is now receiving accurate device location data for 9-1-1 calls from iPhones with iOS 12+ and Android phones version 4.0+, as well as additional emergency data from apps like Uber, wearables, connected homes, and connected cars, via the RapidSOS Clearinghouse.
The nation’s 50-year-old legacy 911 infrastructure was designed for landlines and provides almost no data to first responders besides a voice-only connection. Through the RapidSOS Clearinghouse, the Rock County Communications Center… READ MORE
by AllThingsECC.com | Nov 7, 2019 | Comm Center News
KEYSER, W.Va. — Mineral County 911 dispatchers will be recognized as “first responders” after the Mineral County Commission approved a resolution presented by Luke McKenzie, director of the county’s Office of Emergency Services.
“When people think of first responders, they typically think of firefighters, EMS or police officers,” McKenzie said.
McKenzie said dispatchers are the first people…
