by AllThingsECC.com | Nov 3, 2019 | Comm Center News
(HELTONVILLE) – A coordinated effort between Lawrence County 9-1-1 dispatchers and Pleasant Run Fire Department helped an elderly man who was lost in the woods Saturday afternoon.
Around 1:16 p.m. Saturday, Lawrence County 9-1-1 dispatchers received
a call from a 72-year old male who got lost in the woods on McPike
Branch Road north of Heltonville.
“The 9-1-1 dispatchers used GPS coordinates from the 9-1-1 call and three firefighters using their GPS, as well as using a siren from the fire truck, helped firefighters locate him,” said Chad Hillenburg of Pleasant Run Fire Department.
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by AllThingsECC.com | Nov 3, 2019 | Comm Center News
This police officer took his vows to ‘serve’ the public to a whole
new level after a little boy dialed 911 to order food for his sister.
Mesa Police Department dispatcher Anthony Bonilla was surprised—and
amused—to receive a call earlier this week from a 5-year-old boy named
Charlie Skabelund.
In an adorable audio clip that was released by the department on social media, Charlie can be heard asking the police dispatcher if….
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by AllThingsECC.com | Nov 3, 2019 | Comm Center News
Owensboro-Daviess
County 9-1-1 Director Paul Nave said on Friday that he plans to ask
city and county officials to pass a resolution designating 911
dispatchers as first responders.
The request is tied to a federal
bill that would redesignate 9-1-1 dispatchers from secretaries and phone
operators to first responders. If the bill pending in Congress were to
become law, that would make 911 centers eligible for federal grants
earmarked for first responders.
Currently, law enforcement, firefighters and emergency medical service personnel are considered first responders.
But Nave said
by AllThingsECC.com | Nov 2, 2019 | Comm Center News
SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week.
Bre Lasley and
her sister narrowly survived a home invasion four years ago in Salt
Lake City, calling 911 four times as they fought off a man with a knife.
Both women suffered stab wounds. Dispatchers who received the calls did not send an officer.
Instead, their lives were saved by an officer already in the area on another call.
Officer Ben Hone went into….
by AllThingsECC.com | Nov 2, 2019 | Comm Center News
BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting.
Upshur County E-911 Center director Doyle Cutright told the Upshur County Commission that assistant director Kimbra Wachob and he had really wanted this to happen and it is part of a national movement…
by AllThingsECC.com | Nov 2, 2019 | Comm Center News
SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday.
For 21 years, Brittany Carter was on the other end of a 911 call.
“I had a dad on the phone one morning that his two-year-old wasn’t breathing. He was a twin. He ended up passing away,” Carter said. “I’m like, ‘This is taking too long.’ It was horrible.”
She blames Priority Dispatch’s “Police Pro QA” for increasing dispatch…
