911 calls for help as dispatcher staff shrinks (WY)

Sheriff warns county is one dispatcher away from not being able to answer all calls.

Teton County’s communications center has half the dispatchers it needs to adequately answer emergency calls and that means trouble.

“We are one person away from not being able to answer 911 calls 24/7,” Sheriff Matt Carr told county commissioners Tuesday morning. “This is a crisis.”

The 911 dispatch center is considered fully staffed…

Cook County dispatcher coaches father through on-road birth (MN)

COOK COUNTY, Minn. (KBJR) – A Cook County dispatcher can add something new to her resume: helping deliver a baby.

According to the Cook County Sheriff’s Office and Public Safety Facebook page, the sheriff’s office received a call around 1:41 a.m. Tuesday of a woman in labor who might not arrive to the hospital in time to deliver her baby.

Sheriff’s officials say Dispatcher Darcy Ziller was very calm as she stayed on the line with the father…

The 411 on 911 (MN)

ROCHESTER, Minn. – Do you know when to call 911? It sounds simple, but it’s not always an easy determination to make.

“One of the biggest things that we get, especially now that winter is coming, is road condition questions, weather condition questions. And a lot of people are calling 911 for that purpose,” said Holly Ketzeback, a dispatcher for the City of Rochester and Olmsted County.

Ketzeback and fellow dispatcher…READ MORE

Woman facing charges for bogus 911 calls, drugs (OH)

A Guernsey County woman is facing potential drug-related charges after numerous 911 hang-up calls from multiple locations in the Quaker City and Old Washington areas drew the attention of sheriff’s deputies Sunday night.

The 31-year-old suspect was taken into custody on a felony hold and remained incarcerated in the Guernsey County jail as of press time Monday on a probation violation hold. She is also expected to face possession of drugs, possession of a drug abuse instrument… READ MORE

While one alderman expressed financial concerns, Oconomowoc will keep its local dispatch service (WI)

Despite the potential for financial savings the Oconomowoc Common Council has once again decided to keep its local dispatch center.

After a lengthy discussion Nov. 5 over whether to dissolve the Oconomowoc Dispatch Center and join Waukesha County Communications, the council voted to stick with its existing arrangement. Matt Rosek was the lone alderman in favor of going to WCC.

Before the vote, a number of residents spoke… READ MORE

Improvements coming to County 9-1-1 system (MT)

Sometime before the middle of next year, the Jefferson County Sheriff’s Office expects to upgrade its 9-1-1 system. People who call 9-1-1 in emergencies may not notice much difference – but behind the scenes, the Office could provide faster, more efficient service.

Last May, the County received a $140,000 grant from Montana’s Department of Administration to support the cost of a new 9-1-1 system – one of 49 awards made this year to counties, municipalities, and wireless service…