Hamilton County passed a sales tax boost without voter input. Should it go on a ballot? (OH)

CINCINNATI — In October, the Hamilton County Board of Commissioners passed a 0.25% sales tax boost meant to bridge a $20 million county budget gap. The new tax will replace an older tax for the same amount, which expired this year after being used to fund renovations at Union Terminal.

[…] Andrew Knapp is the director of communications at the Hamilton County Communication Center, where calls for police, firefighters and other emergency responders are routed to 47 local municipalities and townships every day. He said… READ MORE

Lincoln County 911 relocates to new facility (NC)

The “heartbeat” of Lincoln County has moved to its own facility. Formerly housed in the same building as the Lincoln County Sheriff’s Office, the Lincoln County Communications Center is now located on Hollis Henderson Drive in Lincolnton.

“This new building gives us much needed space,” William Gibbs, the county communications director, said. “The administrative staff were sharing offices, two in each office. Our people were really close together… READ MORE

New interagency fire dispatch system unveiled (AZ)

TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time.

Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts.

“It’s literally life or death,” said dispatcher, Lupe Munoz. “Seconds matter. We can now be adding multiple resources at the same time while not neglecting other calls.”

Northwest Fire District Deputy Fire Chief Michael Rollman said… READ MORE

County: Computer Error Led to 911 Delays (PA)

HANOVER TOWNSHIP, Pa. — Luzerne County’s 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16.

Colleen Engler from Dallas called 911 Saturday when a relative with a heart condition got dizzy and had symptoms similar to a stroke.

County officials said Friday they found a programming error… READ MORE

Norfolk, Virginia Beach emergency dispatcher shortage means callers wait longer for help during (VA)

NORFOLK, Va. — When you call 9-1-1, you don’t think twice about whether someone will quickly answer on the other end. It’s supposed to be a given.

In some Hampton Roads cities, though, it’s not. The line might ring and ring, or even go to a hold message, delaying how quickly you’re helped.

13News Now reporter Madeline Schmitt sat down with city leaders in Norfolk and Virginia Beach to learn more about a critical dispatcher…

A Discussion with Glenn Yanovak On Staying Motivated in the Face of Adversity (NJ)

Glenn Yanovak was born and raised in Morristown, NJ. He graduated in 1986 from Morris Knolls High School and later attended the County College of Morris in 1995 to earn a degree in Criminal Justice. In 1992 Mr. Yanovak became a dispatcher with the Hanover Twp. Police department with the goal of becoming a patrolman. In January of 1993 Mr. Yanovak was promoted to the rank of patrolman.

Mr. Yanovak was recognized…