West Orange 911 Police Dispatcher Advocates for Fair Wages (NJ)

WEST ORANGE, NJ — When Chris Babinski, a level-five Communications Operator for the West Orange Police Department (WOPD), recently addressed the township council on the state of stagnant wages for the WOPD communications department.

Babinski, a 40-year West Orange resident and a WOPD employee for more than 30, said that although many believe his job is simply to push a button in order to connect the caller to an officer…

911 dispatchers now considered first responders (VA)

KEYSER – Luke McKenzie, director of the Office of Emergency Services, has requested that the Mineral County Commission approve a resolution that would classify Mineral County 911 telecommunicators as first responders.
The three commissioners did approve the resolution at the recent county government meeting, as McKenzie said, the 911 workers are “true first responders.”
He also gave a description from the present document as to what types of duties are expected of the 911 telecommunicators…

A bill working it’s way through congress could recognize 911 dispatchers as 1st responders. (IN)

PARKE COUNTY, Ind. (WTHI)–Congress is considering a bill that would recognize 911 dispatchers as first responders.

Darla Wirth is the 911 communications supervisor for the Parke County Sheriff’s Department.

“A lot of people consider just because you’re a call taker and you’re in a building you’re more or less considered a secretary. I say we’re the first initial contact with that caller so we’re actually the first responder…

Moore County Radio Hams Conduct Simulated Emergency Test (NC)

It is always prudent to be well prepared for any emergency or disaster that might occur. To that end, the Moore County Amateur Radio Emergency Service conducted a simulated emergency test (SET) on October 26.

An annual event, the SET is an emergency management coordination drill organized under the aegis of Moore County Emergency Management and the N.C. Emergency Operations Center’s Auxiliary Communications program.

“This year’s activity was enhanced through an exercise partnership with neighboring Lee County’s emergency response programs... READ MORE

Groton 911 Call Dispatcher Helps Deliver Baby Boy (TN)

GROTON, CT – Such an uplifting, life-affirming story.

As told by Groton Police Department Deputy Chief of Police Paul Gately, it was 3:33 a.m. Thursday when the 911 call came in to the Groton Emergency Communications Center.

A woman in Navy housing was in active labor.

The call to ‘Team Groton’ was the right one…

Boone County Joint Communications explains safeguards during outages and maintenance (MO)

Boone County’s 911 agency says it had safeguards in place to make sure the system stayed online during recent scheduled call center maintenance.

Boone County Joint Communications director Chad Martin said during the scheduled maintenance the department staffs its backup location in case something were to happen.

“When either CenturyLink or our IT department will be doing some sort of maintenance on some hardware or some parts of the network… READ MORE