Cincinnati officials say they’ve shaved five weeks off the time it takes to hire call takers and dispatchers for the city’s emergency communications center (ECC). But the process from someone applying to actually getting a job still takes 14 weeks. It used to be 19 weeks.
Right now the center is 20 people short. That includes vacancies for three supervisors … READ MORE
After 10 years in the Navy as a fighter pilot – deployed in Japan and Washington state, Lt. Commander Rebecca Ping secured a Masters of Science degree in emergency management and began working for Needham in 2017 as its emergency management administrator.
Then, in early 2018, the Naval reservist got a call to deploy. Six months later, she found herself at Al Udeid Air Base in Qatar assigned to a non-flying role in the U.S. military’s Combined Air Operations Center… READ MORE
(TNS) — Emergency dispatch operators in Rock County, Wis., have a new tool that allows them to track 911 callers faster and more accurately than ever before.
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The service is free to registered 911 centers from RapidSOS Clearinghouse, a company formed by former Federal Communications Commission commissioners… READ MORE
The Orleans Parish Communication District has agreed to negotiate a contract with a local architecture company to design an expansion of the Chief Warren E. McDaniels Sr. 911 Center.
The OPCD Board of Commissioners on Tuesday unanimously passed a resolution allowing OPCD executive director Tyrell Morris to negotiate with VergesRome to expand the facility at 118 City Park Ave.
In March, the board authorized a concept and feasibility study … READ MORE
Cincinnati officials say they’ve shaved five weeks off the time it takes to hire call takers and dispatchers for the city’s emergency communications center (ECC). But the process from someone applying to actually getting a job still takes 14 weeks. It used to be 19 weeks.
Right now the center is 20 people short. That includes vacancies for three supervisors, 10 dispatchers and seven 911 call takers. But that’s better than last year… READ MORE
Every time Ramsey County dispatch telecommunicator Amber Guettler answers a 911 call, she expects to hear about a crisis, the voices high with emotion. From that difficult call, Guettler has to get as much information as possible.
“It typically is very calm in here. It’s very important for us just for working here, and keeping ourselves calm,” Guettler said. “But it’s very important for us to stay calm for our callers as well.”
What the callers don’t know is… READ MORE
