SLO County and Cal Fire dispatchers could work together under one roof in Templeton (CA)

The Cal Fire San Luis Obispo Chief and SLO County Sheriff want to bring their two dispatch teams together under one roof in Templeton.

Cal Fire Chief Scott Jalbert and Sheriff Ian Parkinson recently presented their idea to the Templeton Area Advisory Group, outlining the plan to build a new facility at the sheriff’s substation on Main Street in Templeton.

Currently, a call to 911 made outside city limits…

911 dispatchers now have a new tool in Largo (FL)

LARGO, Fla. (WFLA) – The Largo Police Department is the first agency in the state to use new technology that could help your smartphone help you.

The department recently upgraded its 911 dispatch center to include a video to 911 system designed by public safety technology provider Carbyne.

That technology allows dispatchers to pinpoint callers locations by using their device In the past, callers had to physically give the address of the emergency. The system will also allow…

Shooting victim recognizes the officer and dispatcher who helped save his life (GA)

By the time Darrius Martin realized he was at the wrong place at the wrong time, Rome police officer Scott Kasmar happened to be at the right place at the right time that nearly fatal Wednesday morning in August.

“God was just shining on him that day,” Kasmar, a former EMT, said Friday before Martin presented him and Floyd County 911 Dispatcher Victoria Henson with “hero” awards for helping save his life after he’d been shot twice in the gut.

“It was very perfect timing…

NYSP in need of dispatchers (NY)

LEWIS, N.Y. —

Helping the public by answering the phone is what Michelle Maddox does as a New York State Police communications specialist.

“We have to handle incoming calls. Sometimes they are crisis calls,” Maddox said.

These men and women keep tense situations calm giving responding officials time to get to areas across the North Country.

“We are kind of a liaison between the public and the troopers in order to facilitate their work out on the road…

E-911 funding passes with overwhelming support (WA)

he E-911 ballot measure to improve emergency services communications infrastructure across Grays Harbor County passed with overwhelming support.

The countywide measure, which needed a simple majority to pass, has the backing of more than 63 percent of the voters after the latest count Friday night. More than 10,250 voters back the measure… READ MORE

Groton dispatcher assists with delivery of baby boy (CT)

Groton — A dispatcher’s handling of a 911 call early Thursday morning helped facilitate the delivery of a healthy baby, police said.

Glen Riffe, a dispatcher at the Groton Emergency Communications Center, took the call about 3:33 a.m. from a residence in Navy housing where a woman was in active labor, according to Paul Gately, deputy chief of the Groton Town Police Department. Riffe determined that childbirth…