Richmond to launch pilot crisis response program, taking police off certain calls (CA)

Richmond City Council took a big step this month toward an alternative emergency response program that would give residents an option to calling the police.

Expected to start in August as an 18-month pilot, the Community Crisis Response Program will serve as a non-police emergency service, responding to mental health or low-level emergency 911 calls such as family disputes or wellness checks. 

Railroads Leverage Emergency Dispatching Services to Dramatically Increase AskRail Access

Columbiana County, OH / Beaver County, PA – September 19, 2023 – In another major stride toward enhancing rail emergency response, AAR, working with member company Norfolk Southern, integrated AskRail® into the Columbiana County, OH and Beaver County, PA emergency management agencies (EMAs) dispatching services. This initiative underscores the rail industry’s unwavering commitment to ensure that first responders can quickly access the right information to plan a safe response to any rail-related emergency.