Hawkins 911 dispatchers to be retrained (TN)

This week, the Hawkins County Emergency Communications District, or E-911, is retraining dispatchers to be able to give step-by-step instructions for different first aid situations after it was discovered the dispatchers lacked required training.

A special called meeting of the HCECD Board was held on Sunday to authorize $10,000 to be paid to trainer Dorothy Cave to retrain all the dispatchers in Association of Public Safety-Communications Officials training. The $10,000 cost will be paid through E-911 savings. Because of the lack of training, the E-911 was out of compliance with state law….

What is it like to be a 9-1-1 operator?

From one radio to the next! 

Brittani was a familiar voice in the KFGO Newsroom, but after 3 years, she put down one radio wave for the next. After a long 6-8 week interview process and 6 months of training, she is a Communications Operator at Red River Regional Dispatch.

In this podcast: Brittani talks about what the process…

Dispatch communications issues throughout Gunnison County (CO)

Whether it means restructuring the current model or moving on to a different service provider altogether, there may be changes afoot with how dispatch communication is handled for local law enforcement, fire protection and emergency medical services in the North Valley. Officials have been exploring their options in recent weeks.

Gunnison Communications, managed by the Gunnison Police Department, provides dispatch services for all agencies in the valley, and all the entities that use it pay in a proportionate share.

A few of those departments using the dispatch service throughout Gunnison County stated….

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911 dispatchers now recognized as first responders in Marion County (WV)

FAIRMONT, W.Va. (WDTV) — 911 dispatchers are now designated as first responders in Marion County.

911 dispatchers are now designated as first responders in Marion County. (Photo: WDTV)

The County Commission on Tuesday signed a resolution marking the designation.

Telecommunications workers are currently designated as clerical staff.

The resolution says 911 dispatchers make the same sacrifices as firefighters, law enforcement officers and EMS workers.

The designation puts them in the same category for all they do to serve their community.

Marion County 911 Center and Department of Homeland Security and Emergency Management Director Chris McIntire accepted ….

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