Helicopter shopping part 1 – hospital dispatchers

In the first of two articles, James Paul Wallis looks at the role that hospital dispatchers play in the complicated issue of helicopter air ambulance ‘shopping’ in the US healthcare system, a practice that has potentially fatal consequences

Wherever a region is served by more than one helicopter air ambulance provider, there is the possibility for helicopter shopping to occur. Writing in a 2008 position paper for the Indiana Association of Air Medical Services (INAAMS), the Association’s President Rex J. Alexander defined helicopter shopping as: “…the practice of calling, in sequence, various operators until an operator agrees to take a flight assignment, without sharing with subsequent operators the reasons the flight was declined by the previously called operators.”

Making a difference: Former reporter, dispatcher joins Mesquite City Council (TX)

Mesquite’s new City Council members took the oath of office last week, and two fresh faces join the re-elected members and new mayor. One of the new faces on council is former Mesquite News reporter and city of Mesquite dispatcher Kenny Green.

How long were you with the Mesquite News?

I worked for what is now Star Local Media from February 2007 until January 2017. I spent the first year as a photojournalist for the Plano Star Courier and Allen American primarily…

Washington County adding dispatchers, making moves to address critical staffing situation (MD)

Washington County plans to hire six full-time 911 dispatchers, possibly by February, to help an emergency communications staff that has logged hundreds of hours of overtime in the past year, the dispatch center’s operations manager said.

The county also is taking steps to help with supervisor shifts, which now require overtime when someone is on leave, said Brian Albert, operations manager for the 911 center.

The goal is to get 12 people per shift at the dispatch center…

On the Agenda: Eugene officials plan for public safety tax implementation (OR)

City councilors will hear an update on the administration of the tax during a Monday work session. The city didn’t provide any details in the staff report that went out ahead of the meeting.

The tax, which the City Council approved in June, is projected to initially raise $23.6 million in year. Two-thirds of the money will go to law enforcement, with the remaining money being split among the municipal court, the fire department and homeless programs.

Earlier this month, Eugene voters approved a city charter amendment…