by AllThingsECC.com | Nov 24, 2019 | Comm Center News
As Owensboro and Daviess County have become home to more diverse populations, the city-county 911 dispatch center has also seen an increase in the diversity of languages they are hearing on emergency calls.
While Spanish and Burmese are the foreign languages that dispatchers come in contact with the most, a variety of other languages are being heard on 911 calls. According to the dispatch center’s records, between January and October, dispatchers received calls in Portuguese, Rohingya, Russian, Somali, Swahili, Thai and Vietnamese…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
TWIN FALLS, Idaho (KMVT/KSVT)
After a girl calls 9-1-1 and orders a pepperoni pizza to hint to police
that her mother was in a domestic dispute, questions have raised if
code words like these are the new norm when calling for help.
KMVT dug a little deeper, and reached out to
city officials here in Twin Falls. They say they noticed situations like
these happening over a year ago, possibly having originated from a meme
in California. It apparently spread rapidly.
“In addition to having a line of questioning that they do to determine if a caller is safe is we also have a text to 9-1-1 system so you can text us if you feel you’re unsafe to make a phone call for any reason please just….
Read More….
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
LOUISVILLE, Ky. (WDRB) — Nelson County recently started using new technology that’s helping 911 dispatchers save time, which can make all the difference in an emergency situation.
“Every second does in fact count,” Milt Spalding, Nelson County’s 911 director said.
Smart 911 allows users to set up a safety profile for their…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
Twenty-four law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training.
Samuel Shoup, of the Boone County Public Safety Center, graduated as a trainee of distinction.
The graduates hail from communications centers across the state, and comprise DOCJT’s 129th telecommunications academy class, which first began in 1999…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
ROGERSVILLE — As of Wednesday
afternoon, all staff members at the Hawkins Co. Emergency Communications
District’s E-911 dispatch center have been re-certified to handle
Emergency Medical Dispatch calls, and the center was again dispatching
those calls.
The two days of intense, on-site training — including training a staff member to keep track of and oversee future training needs — were conducted by Dorothy Cave, RPL, NREMT, the EMD Program Manager for the Daytona Beach, Florida-based APCO, the firm that handles the center’s certified training needs, along with a full audit of all of the center’s training records, at a cost to the ECD….
Read More….
by AllThingsECC.com | Nov 23, 2019 | Comm Center News
ROGERSVILLE — Questions surrounding
the Emergency Medical Dispatching certifications of several Hawkins Co.
Emergency Communications District dispatchers resulted this week in all
staff having to be re-certified by an onsite instructor, and a full
training audit of all staff members, because more than half were said to
be non-compliant.
That
training, and an on-site training records audit, will cost the county
more than $8,000 and could have possible legal ramifications should
questions arise about medical calls that were dispatched by a person who
was non-certified at the time.
At an emergency meeting of the HCECD on Sunday afternoon, Nov. 17, 2019, Chairman Michael Herrell read….
Read More….
