911 call centers are experiencing a shortage of dispatchers (WA)

PACIFIC NORTHWEST – We rely on 911 to provide help and be there at all times, but over the years that’s become a challenge.

Especially, as the nation continues to see a shortage of 911 call takers. Several call centers in Central Washington say they have been experiencing this for years.

“911, what is the address of your emergency?”

When you call 911 there is always someone on the other end of the line, no matter the call, help is always provided. Even with call centers being short staffed.

“Habitually there’s always been a storage,” said Brad Coughenour, SunComm 911 Communications director.

Coughenour says

911 dispatchers needed in Northern New York (NY)

PLATTSBURGH, N.Y. (WCAX) 911 dispatchers play a big role in keeping you safe in an emergency and there’s a need for them in New York’s North Country. Our Kelly O’Brien takes a closer look at what it takes.

They are the voices you hear in an emergency, connecting you to the help you need in seconds.

“It’s a gratifying job, you’re the first one that they talk to,” said Larry Bashaw, an Essex County 911 dispatcher.

Dispatching is not a job for the faint of heart. You’re dealing with emergencies in real-time, getting firefighters, police, state troopers, EMS or sheriff’s department to where they need to be.

“You can send people out….

Phone application could make dialing 911 easier

SEDGWICK COUNTY, Kan. (KAKE) –

At the Sedgwick County 911 dispatch center, calls are constantly coming in, and it’s easier than ever to get help.

“A lot of folks don’t realize that a text to 911 is a very real and now possibility,” says the Director of Emergency Communications in Segwick County.

An app called “Noonlight” could make getting help even easier. The user just holds down a button in the app. If they need help, they can lift it up and 911 will be called. 

“It’s a good option for….

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