by AllThingsECC.com | Nov 25, 2019 | Comm Center News
Calling 911 is something everyone knows to do in case of an emergency. However, you may not know exactly what happens between dialing the number and an officer arriving on scene. In this week’s article, we’ll answer the question of who’s taking the call and what to do if you have a pressing issue that may not be a true emergency.
When you dial 911, a St. Louis County dispatcher answers your call. They are our initial link to reporting parties. Dispatchers then assign the incident to an officer based on the severity of the
by AllThingsECC.com | Nov 25, 2019 | Comm Center News
OREGON, Ohio – A quick-thinking woman placing a bogus pizza order and a sharp 911 dispatcher teamed up to halt a recent domestic violence incident in Ohio, multiple news outlets reported.
According to Toledo’s The Blade, an insistent caller ordering a large pizza amused dispatcher Tim Teneyck at first, and then he caught on. Once Teneyck realized the caller was alerting him to a domestic violence assault in progress…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
As Owensboro and Daviess County have become home to more diverse populations, the city-county 911 dispatch center has also seen an increase in the diversity of languages they are hearing on emergency calls.
While Spanish and Burmese are the foreign languages that dispatchers come in contact with the most, a variety of other languages are being heard on 911 calls. According to the dispatch center’s records, between January and October, dispatchers received calls in Portuguese, Rohingya, Russian, Somali, Swahili, Thai and Vietnamese…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
TWIN FALLS, Idaho (KMVT/KSVT)
After a girl calls 9-1-1 and orders a pepperoni pizza to hint to police
that her mother was in a domestic dispute, questions have raised if
code words like these are the new norm when calling for help.
KMVT dug a little deeper, and reached out to
city officials here in Twin Falls. They say they noticed situations like
these happening over a year ago, possibly having originated from a meme
in California. It apparently spread rapidly.
“In addition to having a line of questioning that they do to determine if a caller is safe is we also have a text to 9-1-1 system so you can text us if you feel you’re unsafe to make a phone call for any reason please just….
Read More….
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
LOUISVILLE, Ky. (WDRB) — Nelson County recently started using new technology that’s helping 911 dispatchers save time, which can make all the difference in an emergency situation.
“Every second does in fact count,” Milt Spalding, Nelson County’s 911 director said.
Smart 911 allows users to set up a safety profile for their…
by AllThingsECC.com | Nov 24, 2019 | Comm Center News
Twenty-four law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training.
Samuel Shoup, of the Boone County Public Safety Center, graduated as a trainee of distinction.
The graduates hail from communications centers across the state, and comprise DOCJT’s 129th telecommunications academy class, which first began in 1999…
