Stanislaus County cant agree to contract with 911 dispatchers. Sides await mediation (CA)

Within the confines of a unionized workplace, five years is a long time to work without a contract.

Stanislaus County declared an impasse recently in prolonged negotiations with emergency dispatchers at the Stanislaus Regional 911 center.

A mediator has been assigned and the parties are waiting for a date to be set for mediation, said Mike Eggner, a senior business representative for Operating Engineers Local 3.

The dispatchers joined ranks with Operating Engineers Local 3 in October. Their previous union representation could not reach an agreement with the county in the past five years.

The Stanislaus Regional dispatch center, which answers 911 emergency calls, serves more than 20 law enforcement and fire agencies in the county. The service was created by….

Thanksgiving at VECC Dispatch (UT)

WEST VALLEY CITY, Utah— Not every first responder is working out in the cold today, but have just as vital of an impact on the community as our police officers and our firefighters.

You may never meet these first responders, but you might hear their voice in what could be one of the most critical moments of your life.

Salt Lake Valley Emergency Communications Center operates…..

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911 dispatchers deserve better pay, recognition | Opinion (TN)

The job of a dispatcher is difficult and emotionally taxing, yet they are underpaid compared to the first responders they direct to the scene.

A dispatcher, telecommunicator or call-taker is someone who works in an emergency communications center. They are often responsible for answering emergency and non-emergency phone calls, entering data into national and local crime databases and sending police, fire response, and/or emergency medical response to the scene of each call that comes in.  

NYC emergency services use Israeli tech to protect computer systems (NY)

Indeni, an Israeli security software start-up, has partnered with the New York City Police Department (NYPD) and the New York City Fire Department (FDNY) to protect their critical computer networks.

Based in Tel Aviv and San Francisco, Indeni is the developer of a security infrastructure automation platform, enabling organizations to proactively detect and prevent computer system malfunctions before they affect their vital operations.

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Washington County Commissioners hear 911 projects (OH)

Four prospective projects for Washington County’s 911 system were brought before the Washington County Commission during Wednesday morning’s meeting.

Lt. Chris Chesar, chair of the Washington County 911 Technical Advisory Committee, said he was going before the board to discuss funding from the 911 levy to cover the cost of the four recommended projects.

“A temporary backup dispatch center located at the (Emergency Operations Center) here on Davis Avenue. That would be for all three public safety access points, which includes Belpre Police Department, Marietta Police Department and the Washington County Sheriff’s Office,” Chesar said of the first project.

He said they would like to have…..

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Hillsboro resident Dispatcher of Year (OH)

Ohio State Highway Patrol Dispatcher and Hillsboro resident Kayla Hilderbrand has been selected as the 2019 Dispatcher of the Year at the Wilmington Dispatch Center.

The selection of Hilderbrand, 31, is in recognition of outstanding service during 2019 at the Wilmington Dispatch Center. Post management, troopers, and dispatchers/communications technicians chose Hilderbrand based on…..

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