911 Dispatcher Uses Her Music to Help Cope with Calls (ND)

STANLEY — 911 Dispatchers take on nearly 300 to 500 emergency-related calls a day, being a calm in the storm all while safely assessing the situation as help arrives. For many dispatchers, it’s the high-stress calls that stick with them beyond the job.

Bailey Johnson is a 26-year-old Stanley resident, working as a 911 dispatcher for Mountrail County Emergency.

“I started working at the sheriff’s office about five years ago. I was actually working at a gas station…

Why does anyone want to be a 911 dispatcher? (MO)

In most cases, it is due to lack of jobs, even though that will not be the answer they give during the interview process.

Most answers that are given are along the lines of, “I want to help the people,” or “this seems like an avenue to help people,” or “I want to be involved and this helps all the responders.”

Then once in dispatch, there is a roller-coaster effect of “why am I here?”

Let’s use the name of Tracy to go through a few thoughts and …

9-1-1 Dispatcher celebrates 15 years in Lincoln City (OR)

“The epitome of professionalism.”

Those are the words Lincoln City Police Chief Jerry Palmer used to describe Dispatch Supervisor Paul Compton.

Compton was recently recognized for 15 years of service in Lincoln City. He began his career as a Dispatcher during his service in the Marine Corps, and after completing his four year enlistment, he was hired to dispatch for LCPD in 2004.

During his 15 years in the Dispatch Center, he has been a Dispatch Field Training Officer (FTO)…

Mansfield Police’s Fill the Wagon drive just one way to help West Side (MA)

MANSFIELD – The Journal-News Independent is continuing the Mansfield’s News’ longtime support of the West Side Benevolent Circle’s holiday gift drive this year through its Gifts of Hope campaign. Over the next few weeks, the Journal-News will share stories about West Side and its work, collect donations and publish names of donors in print and online at Wicked Local Mansfield. Donations, made out to West Side Benevolent Circle, may be sent to the Mansfield News, 5 Cohannet St., Taunton, MA 02780.

Each year many Mansfield organizations turn their efforts to support the West Side Benevolent Circle’s annual holiday drive…

West Lafayette native earns Dispatcher of the Year honors (OH)

NEW PHILADELPHIA – A local highway patrol dispatcher is being honored for his outstanding service in 2019.

William “Willie” Courtright has been selected as the New Philadelphia Post’s Dispatcher of Year and the Cambridge District’s Telecommunications Award recipient. Dispatcher Supervisor Jennifer Moran says Courtright was chosen by troopers, fellow dispatchers selected the 40-year-old West Lafayette native and Ridgewood graduate…

Avaya Wins Frost & Sullivan Product Leadership Award for its Public Safety Solutions (CA)

SANTA CLARA, Calif.–(BUSINESS WIRE)–Dec 3, 2019–

Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been awarded with Frost & Sullivan’s 2019 North America Product Leadership Award in the enterprise safety solutions market for Public Safety Solutions.

Frost & Sullivan honored Avaya and its Public Safety Solutions at its “Excellence in Best Practices” awards gala held December 2, 2019 in San Antonio, Texas.

The firm recognized the Avaya SENTRY™ solution by 911secure and Avaya’s deployment of the RapidSOS NG911 Public Safety Clearing House in 2019…