Sheriff wants dispatcher raises; commissioners OK task force instead (WY)

No one can remember the last time Teton County’s communications center was fully staffed, and staffing levels have dipped so low that if one more dispatcher quits your 911 call could go unanswered.

“This keeps me up at night,” Sheriff Matt Carr told the Teton County Board of County Commissioners during a meeting Tuesday morning. “That scares me.”

It’s a problem that Carr is trying to solve by paying dispatchers the same as patrol deputies…

Coshocton resident named Dispatcher of Year in New Philadelphia (OH)

NEW PHILADELPHIA – A West Lafayette native has been honored for his work at the New Philadelphia post of the Ohio State Highway Patrol.

William L. Courtright has been named the 2019 Ohio State Highway Patrol Telecommunications Award winner at the New Philadelphia Dispatch Center and has also received the honor for the Cambridge District. 

The 40-year-old is a 1997 graduate of Ridgewood High School. He lives in Coshocton with his daughter Amelia, 11. Courtright joined the patrol in 2012 as a traveling dispatcher and was permanently assigned to…

NP looks to hire five new dispatchers for planned merger with Pawtucket (RI)

NORTH PROVIDENCE – The town is seeking to add five new full-time positions as a plan for the merging of emergency dispatching services with Pawtucket proceeds.

North Providence Communications Director Ralph Nahigian confirmed that the effort to add more personnel coincides with the ongoing discussions on a finalized agreement with the neighboring city.

The estimated combined cost savings of merging services between the communities has been tabbed at $300,000 or more. Officials first announced…

City of Santa Maria Unveils New Public Safety Dispatch Upgrades (CA)

The city of Santa Maria has unveiled its state-of-the-art public safety dispatch system upgrades, which are aimed at boosting response times and improving communication and safety.

Near the start of Tuesday’s meeting, the City Council heard a presentation on the 3-year effort that was among a series of recent upgrades to the public safety communication system at the Santa Maria Police Department...

Travel the Maine Turnpike? Meet the dispatchers trying to keep drivers safe (ME)

PORTLAND, Maine — Tuesday’s snowy weather led to a difficult commute on the Maine Turnpike.

Many cars either slid off the road or broke down, keeping crews very busy. 

Dealing with all of the chaos are dispatchers at the Maine Turnpike Authority’s Traffic Management and Communications Center in Portland.

 “A lot of people don’t even know we have a dispatch center,” says Kristen Kloth the manager of the center…

Reaching New Heights in Network Disaster Recovery

Reaching New Heights in Network Disaster Recovery

By Chris Sambar, Executive Vice President – AT&T Technology Operations

When disaster strikes, keeping first responders and our other customers connected is our priority – and the specific mission of our Network Disaster Response (NDR) team. Unwavering commitment, continuous improvement, and deploying the latest in technology solutions for restoring service fast has been the hallmark of our program since it began in 1992.

Today, we introduced another industry-first with the addition of FirstNet One, a deployable blimp, to our FirstNet response fleet. As the next step beyond our ground-breaking use of drones and Flying COWs™ (Cell on Wings), this latest foray into the sky further broadens the reach of our fleet of temporary service solutions, which includes ground-based assets such as Cell on Wheels (COWs) and heavy-duty Satellite Cell on Light Trucks or SatCOLTs.
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