Minute by minute, what happened inside Building 2 (VA)

To explain how the mass shooting unfolded May 31 in Virginia Beach’s Municipal Center Building 2, The Virginian-Pilot used the police department’s timeline, the report prepared by security risk management firm Hillard Heintze, witnesses who were in the building that day, and other sources familiar with the investigations.

The Pilot has crafted this timeline with an abundance of sourcing and painstaking rigor. Indeed, reporters took so much care that they found and pointed out an error in the police department’s timeline…

‘It’s a miracle’: Roanoke County mother thanks dispatchers, first responders for saving her family from fire (VA)

ROANOKE COUNTY, Va. – A Roanoke County family is counting their blessings just a month after a fire broke out with two children home alone.

Luckily, everyone got out safely and Wednesday, they got to thank the people who made that possible.

“I was really scared, but I knew that it was going to be alright,” said 10-year-old Emma DeGeorgis, who called 911.

Dramatic doorbell video shows the moments when Emma and her brother escaped their home safely and first responders arrived to put the fire out…

Two Lewis & Clark County dispatchers recognised for taking extra steps to save lives (MT)

HELENA- Two 9-1-1 dispatchers were recognized Wednesday for their life-saving actions in October.

The City of Helena says Chanel Waples and Zach Slattery took extra steps in saving lives when receiving 9-1-1 calls during two separate incidents.

Chanel Waples received the Distinguished Service Award after receiving a 9-1-1 call from a teenage girl who said she overdosed on medication and wanted to tell someone “goodbye” before hanging up.

According to the City of Helena, Chanel tried to locate the girl using…

Merging of County’s 911 Dispatchers Moving Slowly (NY)

A plan to move the sheriff’s department dispatchers to the 911 call center at the county’s Bureau of Emergency Services that is taking longer than expected has county lawmakers questioning whether the goal is achievable.

“There are still a lot of moving parts,” explained BES Commissioner Ken Clair at the November meeting of the county’s Protective Services Committee.

The plan is to have all dispatchers under one roof, so if someone calls 911 for a fire or medical emergency, or they call the sheriff’s office for a police matter, they will all be received at the Emergency Operations Center…