Stresses of being a 911 dispatcher (ND)

BISMARCK, N.D. Dispatchers have a long list of responsibilities. They multi-task several emergency and non-emergency calls. And also keep a streamline of conversation open with agencies.

The job can take a toll on them, even if they knew what it entailed when they chose the career path.

911 is a three-digit phone number that’s programmed in our minds at a young age. In an emergency, first responders run toward threats while others run from it.

Dispatchers sit in a room coordinating it all and often times feel…

Allegany, Cattaraugus counties receive $1.5M emergency communications aid (NY)

ALBANY — Local counties collectively received almost $1.5 million in aid to bolster emergency communications networks on Friday.

The aid came as part of a $45 million announcement for counties outside of New York City under the 2019 Statewide Interoperable Communications Grant program. The program supports nine Regional Communications Consortiums, which focus on improving critical emergency communications across the state, as well as coordination between counties, state and federal agencies…

Local counties receive statewide emergency communications upgrades (NY)

NEW YORK — Gov. Andrew Cuomo recently announced $45 million has been awarded to 57 counties and New York City to enhance emergency communications across the state.

This funding enables local governments to expand emergency response capabilities and enhance overall public safety operations, according to a news release.

The 2019 Statewide Interoperable Communications Grant program supports nine Regional Communications Consortiums, which focus on improving…

Albany County to get $1.3M for emergency communications (NY)

ALBANY COUNTY — Albany County is slated to get $1,255,608 — part of $45 million being distributed to 57 counties and New York City to improve emergency communications across the state.

This funding, according to a release from the governor’s office, will enable local governments to expand emergency response capabilities and enhance overall public safety operations.

The 2019 Statewide Interoperable Communications Grant program supports nine Regional Communications Consortiums, which focus on improving emergency communications across the state, as well as coordination between counties, state, and federal agencies.

Dispatcher recognized for outstanding service (OR)

PENDLETON — A visitor from outside the area expressed appreciation for the response from Umatilla County Sheriff’s Office employee Eva Van Beek.

An emergency dispatcher, Van Beek was on the other end of the line when “Mrs. H” called 911 on Sept. 28 while staying at the Pendleton Red Lion. With her husband in the midst of a medical emergency, she was calmed by the professionalism and compassion exhibited by Van Beek. The woman sent an email to the UCSO, which led to Capt. Kathy Lieuallen publicly acknowledging Van Beek’s service.

Verizon Just Can’t Help Themselves!

Verizon Just Can’t Help Themselves!

By Richard Mirgon, Public Safety Consultant

Once again Verizon made the news and it’s not in a good way. It would appear Verizon (along with Sprint and T-Mobile) have overstated their 4G coverage in rural areas (https://allthingsfirstnet.com/fcc-wont-punish-verizon-and-t-mobile-for-exaggerating-their-coverage-maps/ ). However, this time it wasn’t to customers it was to the Federal Communications Commission (FCC). The Commission decided not to penalize the carriers since there didn’t appear to be a “clear rule violation”.  Well that may be, but I think most would agree, if you are going to provide false information to the FCC then it would put into question what other statements are you making that aren’t true. This is a great lead into what Verizon has been telling customers…