“Meet and Greet” Event Reunites Patient with Responders and Dispatcher (TN)

Murfreesboro, TN (Rutherford County)–Chris and Lacey Ray of Lynchburg, Tennessee were reunited with a medic team from Rutherford County Emergency Medical Services (RCEMS) and a Rutherford County Dispatcher this week just a month after the team delivered their baby boy in the back of an ambulance.

Lacey was en route to Centennial Medical Center on the interstate when her contractions began to get closer together. Her husband Chris called 9-1-1 and explained the situation. Medics were dispatched to the scene and when they arrived, Lacey was beginning to feel the baby’s head.

With Lacey’s being a high-risk pregnancy, medics suggested ….

Post names Cambridge trooper and dispatcher of the year (OH)

The Cambridge Post of the Ohio Highway Patrol (OHP) has named Trooper Keith Roe as the 2019 Post Trooper of the Year and selected Post Dispatcher Nicole Wheeler for the 2019 Ohio State Highway Patrol Telecommunications award at the Cambridge Dispatch Center.

“Being nominated as the trooper/dispatcher of the year is one of the greatest award nominations because it comes from their peers,” Post Commander, Lt. Melanie Appleman said.

According to Appleman, the post’s supervisors, troopers and dispatchers…

Dispatchers celebrate special arrival (NC)

MOREHEAD CITY — A County Emergency Services telecommunicator got an early Christmas present Monday when she met a mother and the baby the dispatcher helped deliver.

Brittany Stapleton, 21, had no idea when she reported for work Oct. 29 in the county’s emergency dispatch center she would talk Briana Godette of Beaufort through delivering her daughter, Kaislyn Godette.

Ms. Stapleton said when she received the 911 call, “I took a deep

New dispatch system, training saving lives in Stoddard County, Mo. (MO)

STODDARD COUNTY, Mo. (KFVS) – 2019 has been a record year for first responders in Stoddard County who are earning more awards for saving lives. Their success is in part thanks to new technology and training involved with the launch of a Computer Aided Dispatch system in the county.

This year new tax revenue allowed Stoddard County 911 services to switch over to the CAD system run by Zuecher Technologies…

Eldon community frustrated with city budget spending after four cuts (MO)

ELDON – Four city workers in Eldon are left in the dark after they have been notified by the city that they will not have a job come January 1, 2020.

The City of Eldon cut three full-time firefighters and one dispatcher, citing budget cuts. City leaders have not commented on why the employment moves were made. At the end of the meeting Daphney Partridge, Ward One alderman made a brief statement.

“None of the decisions that were made, were made lightly. They have been very considered and very deliberate, I assure you,” she said…

911 Dispatcher’s Role in Community Policing

True community policing includes working with the community and not just doing things to them. Everyone who works in public safety can keep this in mind while doing their jobs, including 911 Dispatch.

On a panel about technology versus the human aspect of policing, former Society of Police Futurists International (PFI) President Joseph Schafer, Ph.D. stated, “Policing is still the most effective when it is done with people not to people.” The panelists…