by AllThingsECC.com | Dec 10, 2019 | Comm Center News
The Santa Maria police and fire departments have completed a multiyear project to upgrade their public safety dispatch system that city officials say will improve response times and allow emergency responders to communicate more efficiently.
The upgrades — the result of a 2016 contract between the city and Motorola — include new computer-aided-dispatch workstations, fitting patrol vehicles and fire engines with mobile data computers along with setting up in-car mobile radios and hand-held radios.
The new CAD and records management system cost $3 million, according to city…
by AllThingsECC.com | Dec 10, 2019 | Comm Center News, Jobs
County Accepting Applications Through Feb. 3, 2020
Montgomery County currently has openings for 9-1-1 call taker/dispatchers in the County’s Emergency Communication Center (ECC). Applications may be submitted online from now through Feb. 3, 2020, here.
The ECC is responsible for all 9-1-1 calls placed in the County. The Public Safety Emergency Communications Specialist (Emergency Call Taker/Dispatcher) obtains location and other pertinent details from the…
by AllThingsECC.com | Dec 10, 2019 | Comm Center News
The Marshall County E-911 dispatcher who was arrested and charged with a felony yesterday was officially terminated today, according to a press release issued by the Marshall County Fiscal Court.
Marshall County Parks Director Britney Heath, who doubles as media contact for the fiscal court, said earlier today Tonya Clevidence received a certified intent to terminate letter from the Marshall County Fiscal Court based on violation of the administrative…
by AllThingsECC.com | Dec 9, 2019 | Comm Center News
MARSHALL COUNTY, Ky. (KFVS) – A western Kentucky 911 dispatcher is accused of identity theft.
Tonya Clevidence, 46, of Benton, Ky., was arrested for theft of identity and harassing communications.
According to Marshall County Sheriff Eddie McGuire, Clevidence is a 911 dispatcher at Marshall County Central Dispatch.
The victim reported to Murray police that someone for the last two years has been sending several fake text and social media messages to others in…
by AllThingsECC.com | Dec 9, 2019 | Comm Center News
VANCOUVER (NEWS 1130) – Knowing your location “is more important than ever,” 9-1-1 operators say.
When you call emergency services, don’t expect operators to know where you are, especially if you’re calling on a cell phone.
“With more people using mobiles only and social media geotagging and delivery apps that show location in real-time, E-Comm is concerned that there’s a potentially dangerous public misconception that cellphones provide an exact address or location to 9-1-1 call takers,” E-Comm writes in a release.
by AllThingsECC.com | Dec 9, 2019 | Comm Center News
LANCASTER – Fairfield County Sheriff’s Office radio dispatcher Ted Duffus never knows how a call he handles may turn out. It could be nothing or it could mean life or death.
“Every phone call’s a new challenge for us,” Duffus said. “There’s nothing, nothing the same. Not from one second to the next.”
It’s no exaggeration to say Duffus routinely deals in life and death situations at work. Years ago he heard a caller commit suicide with a gun while he was on the line with them…
