If You Call Chicago 911 and Dont Know Your Street Address, Will the Dispatcher Send Help? (IL)

Three weeks after NBC 5 Investigates first exposed a controversial 911 call for help — in which a man was delayed in having dispatchers send an ambulance for nearly ten minutes — the City of Chicago now says “more should have been done,” to help him, and says it’s now making changes in its Office of Emergency Management and Communications as a direct result of NBC 5’s investigation.

While an OEMC spokesperson says the office has “reprimanded” two dispatchers and issued some new guidelines, no one from OEMC is willing, yet, to go on camera to answer NBC 5’s most basic question:

Early in the morning of Oct. 2, Raible – of Bangor, Pennsylvania — was on a business trip in Chicago, alone in his room at a Gold Coast hotel, when he ….

Baker County Dispatcher honored (OR)

The Oregon State Sheriff’s Association has recognized Baker County dispatcher Amanda Bunch for distinguished service in helping save the life of a toddler who nearly drowned in a bathtub last spring.

Bunch received the Distinguished Service Award during the dinner and awards banquet at the Riverhouse Convention Center in Bend on Dec. 4.

Sheriff Travis Ash detailed in a press release how Bunch….

Air ambulance dispatcher didnt know two companies had already declined flight that turned deadly … (AK)

Federal investigators say the crash of an air ambulance late last month occurred at night after two other companies turned down the flight due to weather and limited daylight.

The dispatch officer for Medevac Alaska, the company that provided a paramedic and flight nurse, wasn’t notified of the previous declined flight requests, according to a preliminary report released Wednesday by the National Transportation Safety Board.

Three people died the evening of Nov. 29 when a plane carrying a two-person medical crew crashed above the Sterling Highway on the Kenai Peninsula. The crash occurred about 15 miles west of Quartz Creek Airport.

Dispatchers deposition reveals details in alleged 9-1-1 negligence that led to death (MI)

Former Canton Township 9-1-1 dispatcher Joshua Choroba recalled in a November deposition the moment he realized the volume on the emergency-dispatch system was turned down as employees at Heartland Rehabilitation Center tried frantically to get help for patient Stephen Greene, who had stopped breathing on the morning of March 2, 2018.

Greene died that day from a massive heart attack. The Belleville resident was 69.

Both Choroba and colleague Rachel Rowell were disciplined by the township for negligence related to the muted volume, and the estate of Stephen Greene is suing Canton Township for $6.9 million.