Tampa Police Department launches new mental health crisis training for officers, dispatchers (FL)

TAMPA — Tampa Police Chief Brian Dugan started the news conference with two big numbers.

So far this year, Tampa police officers have responded to more than 5,200 calls involving a person in the throes of some sort of mental health crisis. In the same period, officers have taken about 2,500 people into protective custody under the state’s Baker Act.

Dugan pointed to those statistics Tuesday as he announced a new mental health training program for his officers and 911 dispatchers…

Ravenna Post names dispatcher and trooper of the year (OH)

The Ravenna Post of the Ohio State Highway Patrol has named Dispatcher Kayla A. DeWitt and Trooper Charles E. Hoskin as dispatcher and trooper of the year for the post, according to a press release.

Fellow officers and dispatchers stationed in Ravenna chose Hoskin and DeWitt based on leadership abilities, professional ethics, courteous treatment of others, work ethic, demeanor, cooperation with supervisors, peers, partnering agencies, and community involvement with the public.

DeWitt is now in contention for the Dispatcher of the Year award for the…

Plano Implements ‘Text to 9-1-1’ (TX)

A couple of weeks ago, a patient who could not speak, reached for help through the City of Plano’s text to 9-1-1 program. Michelle Haggerty is the manager at Plano Public Safety Communications. Haggerty described the scenario.

“They had asthma and they were not able to make a phone call so with a Text to 911 we were able to get their location and able to provide E-M-S services for them,” Haggerty said. 

Plano residents who are unable to talk in an emergency situation can send…

Oneida receives $839306 in statewide emergency communications upgrades (NY)

NEW YORK — Gov. Andrew Cuomo recently announced $45 million has been awarded to 57 counties and New York City to enhance emergency communications across the state.

This funding enables local governments to expand emergency response capabilities and enhance overall public safety operations. The 2019 Statewide Interoperable Communications Grant program supports nine Regional Communications Consortiums, which focus on improving critical emergency…

Commission supports first responder designation for 911 dispatchers (WV)

HAMLIN – The Lincoln County Commission has given its backing to a move to have 911 telecommunicators recognized and designated as first responders. The matter was taken up by the commission at the Thursday, December 5, 2019 regular session in Hamlin. Commission President Phoebe Harless and Commissioner Josh Stowers were present for the brief session. Commissioner Charles Vance was unable to attend.The commissioners took up a resolution of support for 911 public safety telecommunicators. The commissioners found that,

•Dispatchers serves 24 hours a day, the same as other first responders…