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ST. JOHN’S, N.L. — When medical dispatchers relocated and could no longer hear code red fire alarms at the Health Sciences Centre, they weren’t always being tipped off and they became concerned that patients arriving aboard ambulances could be affected by them not being in the loop.

“When a red alert (fire alarm) comes in for either (the Health Sciences Centre) or (St. Clare’s) and access to the hospital is restricted, it would be nice if we could get a call,” Eastern Health medical communications centre operations manager Ian Winter wrote to regional protection services in July, according to emails released as part of a Telegram access to information request related to paramedic concerns.