County moves up Central Communications fix following weekend equipment failure (NJ)

WESTAMPTON — An upgrade to the county’s Public Safety Center was moved up after an equipment failure caused a temporary power outage and shutdown of Central Communications and its dispatch system.

The power outage happened just before 9:30 a.m. Sunday and prompted incoming 911 calls to be rerouted to Camden County’s dispatch center until power in the Westampton building was restored.

Burlington County’s Central Communications system was down for about an hour, and Camden County was able to dispatch all police, fire and emergency personnel.

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Chenango County Now Available to TEXT to 9-1-1 (NY)

The Chenango County Sheriff’s Office reminds residents that Text-to-9-1-1 service is now available. While making a voice call to 9-1-1 is still the best way to summon emergency help, Text to 9-1-1 is a critical tool for those unable to speak, who are hearing-impaired or have a speech disability. It also provides a silent alternative in cases such as

domestic abuse, child abduction, home invasion or an active shooter situation…

Read More: Chenango County Now Available to TEXT to 9-1-1 |

Behind the Badge: Metro Net Dispatchers Adjust to New Tech

The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages.

Twenty-five years ago, when Tracy Nolan began her career as a dispatcher with the Buena Park PD, answering 911 calls was very different than it is today.

Back then, virtually all emergency calls came from landlines; only a fraction came from what now seem like brick-sized mobile phones, compared to today’s amazingly powerful (and small) smart gadgets.

Today, 80% of all 911 calls are made from mobile phones, says Nolan, citing a national statistic. Nolan now is administrative supervisor at the Metro Net Fire Dispatch call center in Anaheim, which, in addition to Anaheim, handles fire emergency phone calls for six other O.C. cities that are part of a joint-powers authority.

The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages.

Early Citizen Response/CPR/AEDs; Uninterrupted Compressions & Dispatcher-assisted CPR Emphasized by EMS Experts at CPR Summit

Dr. Eisenberg, each of the speakers at the 2019 Cardiac Arrest Survivor’s Summit, and I strongly believe that keys in improving cardiac arrest include:

1) More emphasis, diligence and evaluation of dispatch center CPR instruction to callers.

Teaching dispatchers to better recognize cardiac arrest through areas like the recognition of agonal breathing were also emphasized throughout the Cardiac Arrest Survival Summit.

Places like Singapore and Copenhagen have adopted Dr. Eisenberg’s and Seattle’s ideas and really ramped up their telephone CPR delivery which has greatly improved their resuscitate and results.

2) High quality, uninterrupted compressions must be provided by rescuers

All speakers emphasized that our emphasis must be on keeping compressions going and limiting breaks in compressions to < 10 seconds at all times. This has shown great impact on resuscitation results.

3) Mobilizing the masses (citizens) as initial responders

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NTECC and AT&T Bring Latest Emergency Communications Tech to North Texas 911 (TX)

The North Texas Emergency Communications Center is the first in Texas to go live on the 911 tech. The all-digital NextGen911 system will service around 250,000 people in Dallas-Fort Worth.

AT&T and the North Texas Emergency Communications Center (NTECC) are working together to implement the most up-to-date emergency call standards. The NextGen911 system is based on AT&T’s ESInet platform and is expected to allow NTECC to keep up with current and future needs.

The updated system will service Addison, Carrolton, Coppell, and Farmers …

Breakthrough 9-1-1 Technology for Saving Lives

Download this white paper to learn how NG911 is fundamentally changing emergency calling, including revolutionary capability for enterprise phone systems. For the first time ever, real-time multimedia and location information can be delivered directly to public safety answering points and first responders…