CARTERET COUNTY, N.C. (WNCT) – It’s not everyday a dispatcher gets to meet the person they’re helping behind the phone.
On October 29, Carteret County telecommunicator, Brittany Stapleton helped a mother deliver her baby.
According to the Carteret Emergency Communications Facebook page, Stapleton talked Briana Godette through her home delivery. It was that day Godette’s daughter, Kaislyn was born….
Emergency dispatchers within the Laurentides-Lanaudière and Montérégie areas will eventually have the ability to restore their particular collective contract this few days, no less than four months after achieving an understanding using their particular companies.
The hundreds of dispatchers, people in the Federation of Prehospital Employees of Quebec, threatened to be on attack indefinitely, accusing the Ministry of Health of delaying the signing of these work agreement…
LA CROSSE, Wis. (AP) – A University of Wisconsin-La Crosse police dispatcher who says she was fired for supporting President Donald Trump‘s travel ban wants a six-figure settlement.
UW-L Chancellor Joe Gow told The La Crosse Tribune (http://bit.ly/2mN3G7P ) that Kimberly Dearman wants a $250,000 settlement. Her attorney, Lee Fehr, told the newspaper that she‘s winning in the court of public opinion. Gow says the school won‘t pay…
Language that would reclassify public-safety telecommunicators as “Protective Service Occupation” personnel instead of administrative/clerical workers will not be part of a key defense funding bill, but 911 advocates expressed their intent to continue the reclassification effort through other legislative efforts in 2020.
911 telecommunicator reclassification language was one a many amendments included in the House version of the 2020 National Defense Authorization Act (NDAA), but this language was not part of the Senate version of the legislation, according to Brian Fontes, CEO of the National Emergency Number Association (NENA).
Tuesday was a bad day from start to finish for riders on Metro’s Red Line subway. There were at least three smoke/fire incidents during rainy weather. The first one impacted the morning rush hour and two others disrupted train traffic for the evening trip home. None of the incidents ended up being significant fires and no injuries were reported. The fires were related to the ongoing arcing, sparking, smoking and burning issues Metro has long experienced in some of the rail system’s electrical components.
Unfortunately–as has become the rule rather than the exception–the combination of Washington, DC’s 911 center and Metro’s Rail Operations Control Center (ROCC) resulted in delays dispatching DC Fire & EMS to all three of these incidents. The longest delay, by far, was at the hands of the DC’s Office of Unified Communications (OUC or 911 center) during the day’s second incident.
OUC has a long history of dispatching firefighters and EMS to rail and other emergencies. The current 911 director, Karima Holmes,was recently questioned by DC Council members about a 4-minute dispatch delay to a deadly house fire. Holmes wasn’t able to provide good answers….
WAUWATOSA — The Wauwatosa Dispatch Center is utilizing new technology, allowing them to be more efficient and effective in responding to emergency calls.
The system is called Emergency
Medical Dispatching (EMD). It’s software used in both Milwaukee and West
Allis. When calls come in, dispatchers go through a list of protocols
to get valuable information so they can help save lives over the phone.
“Potentially, a minute into your call, we could be starting the procedure of getting hands on chest,” Tami Engelken, Dispatch Supervisor said. “Before, our city had an amazing response time and still has an amazing response time but I’m narrowing those minutes down and adding to minutes to hands on chest and you’re saving that person.”
