911 dispatchers trained to pick up on peculiarities (NY)

UTICA, NY (WUTR-TV) — Could ordering a pizza alert 911 dispatchers of an emergency?

‘Yes,’ says Oneida County Emergency Services Director Kevin Revere.

“We are familiar with that, it’s kind of a basic training tool that’s been used in the past…’ ‘…or pretending that you’re talking to somebody else on the telephone,” Revere said.

At the end of November, social media was abuzz after an Ohio woman called 911, and ordered a pizza–doing so to report a domestic situation at home…

After moving ambulance dispatchers, Eastern Health code red alerts sometimes failed to reach them due to human error (Canada)

ST. JOHN’S, N.L. — When medical dispatchers relocated and could no longer hear code red fire alarms at the Health Sciences Centre, they weren’t always being tipped off and they became concerned that patients arriving aboard ambulances could be affected by them not being in the loop.

“When a red alert (fire alarm) comes in for either (the Health Sciences Centre) or (St. Clare’s) and access to the hospital is restricted, it would be nice if we could get a call,” Eastern Health medical communications centre operations manager Ian Winter wrote to regional protection services in July, according to emails released as part of a Telegram access to information request related to paramedic concerns.

Hardin County Sheriff Office Hiring Dispatcher (OH)

The Hardin County Sheriff’s Office is currently accepting applications for the position of dispatcher. 

Applicants must be 18 years old, have a valid driver’s license and a clear criminal background. 

Candidates must be able to work weekends and holidays and must be able to function in a fast-paced environment. 

To apply, obtain an application in person from The Hardin County Sheriff’s Office at 1025 South Main Street in Kenton.

All applications must be filled out and returned to the Hardin County Sheriff’s Office by 4pm on Friday, December 27th.

Wooster trooper and dispatcher of the year announced (OH)

WOOSTER — The Wooster Post of the Ohio State Highway Patrol has announced the 2019 Trooper and Dispatcher of the Year.

Dispatcher Elza Lloyd was selected as the Wooster Post’s Dispatcher of the Year. The selection was determined by his peers and officers from both the Ashland and Wooster Posts. This is his fourth nomination while at the Wooster Post.

Lloyd started at the Wooster Post in September 2011. He lives in Wayne County, where he resides with his wife and two daughters.

FirstNet Authority engages with emergency managers at IAEM

FirstNet Authority engages with emergency managers at IAEM

By Tracey Murdock, Senior Public Safety Advisor

FirstNet is here, but that doesn’t mean that our work is done. To ensure the network evolves with the needs of our nation’s first responders, the First Responder Network Authority (FirstNet Authority) team is regularly engaging with public safety to learn how the network can best support their operations. One of our recent engagements allowed us to dive into the world of emergency management, where data is key to operational success.
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