by AllThingsECC.com | Dec 13, 2019 | Comm Center News
The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages.
Twenty-five years ago, when Tracy Nolan began her career as a dispatcher with the Buena Park PD, answering 911 calls was very different than it is today.
Back then, virtually all emergency calls came from landlines; only a
fraction came from what now seem like brick-sized mobile phones,
compared to today’s amazingly powerful (and small) smart gadgets.
Today, 80% of all 911 calls are made from mobile phones,
says Nolan, citing a national statistic. Nolan now is administrative
supervisor at the Metro Net Fire Dispatch call center in Anaheim, which,
in addition to Anaheim, handles fire emergency phone calls for six
other O.C. cities that are part of a joint-powers authority.
The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages.
by AllThingsECC.com | Dec 13, 2019 | Comm Center News
Dr. Eisenberg, each of the speakers at the 2019 Cardiac Arrest
Survivor’s Summit, and I strongly believe that keys in improving cardiac
arrest include:
1) More emphasis, diligence and evaluation
of dispatch center CPR instruction to callers.
Teaching dispatchers to better recognize cardiac arrest through areas like
the recognition of agonal breathing were also emphasized throughout the Cardiac
Arrest Survival Summit.
Places like Singapore and Copenhagen have adopted Dr. Eisenberg’s and
Seattle’s ideas and really ramped up their telephone CPR delivery which has
greatly improved their resuscitate and results.
2) High quality, uninterrupted
compressions must be provided by rescuers
All speakers emphasized that our emphasis must be on keeping compressions
going and limiting breaks in compressions to < 10 seconds at all times. This
has shown great impact on resuscitation results.
3) Mobilizing the masses (citizens) as initial responders
Read More….
by AllThingsECC.com | Dec 13, 2019 | Comm Center News
The North Texas Emergency Communications Center is the first in Texas to go live on the 911 tech. The all-digital NextGen911 system will service around 250,000 people in Dallas-Fort Worth.
AT&T and the North Texas Emergency Communications Center (NTECC) are working together to implement the most up-to-date emergency call standards. The NextGen911 system is based on AT&T’s ESInet platform and is expected to allow NTECC to keep up with current and future needs.
The updated system will service Addison, Carrolton, Coppell, and Farmers …
by AllThingsECC.com | Dec 13, 2019 | Comm Center News
Download this white paper to learn how NG911 is fundamentally changing emergency calling, including revolutionary capability for enterprise phone systems. For the first time ever, real-time multimedia and location information can be delivered directly to public safety answering points and first responders…
by AllThingsECC.com | Dec 13, 2019 | Comm Center News
LONDON, ONT. —
During a new constable’s swearing-in ceremony at the London Police
Service headquarters Friday morning, Deb Dodds, a 911 dispatcher for
over 40 years, was honoured to present her daughter Jessica with her
badge.
“This is definitely one of the most exciting moments of my life,”
Const. Jessica Dodds told CTV News London. “This has been a dream for me
since I was 12 years old. And I was very fortunate that my mom was able
to give me my badge today.”
Deb Dodds is eligible for retirement but says one of the reason she
hasn’t taken it is because “I wanted to stay for a while so I could
dispatch her calls … and she wanted me to say for a while so it’s kind
of nice.”
by AllThingsECC.com | Dec 13, 2019 | Comm Center News
The launch of 18 Emergency Communications Centres across the country by the Nigerian Communications Commission, will address the rising insecurity cases in the country, writes Emma Okonji
Given the global insecurity situation, which is already spreading across Nigeria in the areas of cyberattacks, online bullying, identity theft, call masking, online transaction fraud, invasion of privacy and robbery among others, the Nigerian Communications Commission (NCC), and in line with the agenda of the Federal Government to…
