CHARLESTON, W.Va (WCHS / WVAH) — In October, Kanawha County Metro 911 became the first organization in the state to recognize their dispatchers as first responders.
Metro 911 dispatchers say they take anywhere from 1200 to 1500 calls a day. Training coordinator, Derek Johnson, said they do so much more than just answer calls.
“If there is an emergency in the county, it starts here. They’re the ones…
A proposal to address short staffing in the Riley County Police Department’s communications center involves breaking up the seven months of required training, pay increases and a heavier focus on recruiting dispatchers.
Director Dennis Butler and Capt. Erin Freidline, support division commander, presented the proposal to the Riley County Law Enforcement Agency Board, or law board, at a meeting Monday.
Officials said the communications center, which dispatches police, fire and EMS services throughout the…
Orange County – The Orange County Fire Rescue is advising drivers to stay alert after dispatchers received reports of wires down.
The fire rescue wants drivers to slow down and stay alert for hazards in the road.
The National Weather Service said a half-inch of rain could hit the Orlando area on Tuesday….
LAFAYETTE, Ind. (AP) — Police dispatchers are trained to deal with a number of situations, and a dispatcher in Indiana had to know her numbers when a boy called 911 seeking help with his homework.
Lafayette Police dispatcher Antonia Bundy answered the call from the boy, who said he had “a bad day at school.” It seemed the boy had “tons of homework” before the dispatcher narrowed down that he was having trouble with fractions.
An audio recording of the call posted on Twitter shows how the dispatcher helped the child solve the equation…
JACKSONVILLE, Onslow County — Onslow County Emergency Medical Services is the only ground ambulance service in North Carolina to use whole blood to help their patients.
EMS officials say Onslow County is one of the first ground 9-1-1 systems to use whole blood as part of their response.
Continuing their partnership with Naval Medical Center Camp Lejeune…
Brian Hobson, Director, Enterprise Strategy Division, First Responder Network Authority
From natural disasters to critical incidents and everyday emergencies, first responders have experienced time and time again why communication is so crucial to their operations. Since its creation, the First Responder Network Authority (FirstNet Authority) has worked with first responders to understand what they need in a network and what technologies can support and enhance those efforts. The FirstNet Authority is committed to exploring and advancing future technologies and has supported several innovation contests encouraging entrepreneurs, researchers, and public safety professionals to come up with solutions that help emergency responders. For these contests, the FirstNet Authority has joined forces with other agencies with strengths in grants, coding, and technology to promote innovation for public safety technologies.
For example, the FirstNet Authority has partnered with the National Institute of Standards and Technology (NIST) on several initiatives.
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