ALBANY – Staffing shortages at the 9-1-1 communications center in the City of Albany is something NewsChannel 13 has been reporting on for months. The city is now taking proposals from emergency communications consultants. They want the consultant to come in and look at the problems with dispatch.
“If the police department had the time to do it I’m sure that they’re capable of doing it, but we really want them focused…
Snow isn’t a common occurrence on southern Vancouver Island, and the sight has caused many people to reach out to emergency responders.
E-Comm, which runs the South Island 9-1-1/Police Dispatch Centre out of Saanich, said that when snow started falling on Sunday night there was a jump in calls.
“We saw more than 30 extra 911 calls, a 10 per cent increase…
Trooper Mitchell Reynolds of the State Highway Patrol’s Marietta post and Dispatcher Sara Morgan of the Cambridge Dispatch Center recently received letters of commendation and certificates for their life-saving efforts during an incident on Sept. 24 in Washington County.
The pair are credited with helping to save the life of Vincent resident Charles Robinson who was reportedly suffering a stroke when stopped by Reynolds on U.S. 50 near Little Hocking…
Upcoming changes to the statewide 911 system are expected to drastically improve the ability of dispatchers to locate 911 callers in rural Alaska by recording cellphone call locations, according to the Department of Public Safety.
When 911 callers in rural areas use their cellphones to call for help, the state’s current system isn’t able to tell where the caller is located. Public Safety Deputy Commissioner Leon Morgan said this is worrisome because callers don’t always know exactly where they are located, especially if they are hunting or off the road system…
Margaret Haugan is Minot Police Department’s new Public Safety Answering Point (PSAP) Manager, according to a Facebook post from the MPD.
Haugan has worked for Minot Central Dispatch for 12 years.
She will take over as PSAP manager after Barb McPeak retires on Jan. 31.
For this year, Jefferson County 9-1-1 is working on launching a brand new Computer Aided Dispatching (CAD) system to law enforcement and other emergency first responders.
Chief Willaims expects the CAD system to be up and running by late second quarter of this year.
