Florida Sheriff’s Association Dispatchers of The Year Brittany Wheeler and Taylor McCathern Honored.
Congratulation to Brittany and Taylor for receiving the Florida Sheriff’s Association Dispatcher of the year award at the FSA Winter Conference.
‘What’s your location?’: Dispatchers demonstrate how ‘Text to 911’ program works (VA)
HENRICO, Va. (WWBT) – Henrico County dispatchers say Monday’s false active shooter threat was the first time they had received a text like that through the “Text to 911” program.
In June 2018 the Henrico County Emergency Communications Center incorporated the text to 911 technology into its system.
“We’ve gotten calls for a medical call,” said Administrative Communications Supervisor Rebekah Taylor. “We were able to give them pre-arrival information over texts to ensure that they’re receiving the same exact…
PA County 9-1-1 Calls Taking Longer to Dispatch Since Merger (PA)
In an emergency, every second counts, and in Lehigh County, those seconds have been mounting.
Dispatch times — when a 9-1-1 call is received to when the first crew is dispatched — have grown by an average of two minutes since the June merger of the Lehigh County and Allentown 9-1-1 operations, according to data analyzed by The Morning Call.
Between June 18, the date of the transition, and Oct. 28…
Intelligent Public Safety in Action
I’m here at the Guardian Center. This full-scale training facility, located in Perry, GA, is where Public Safety goes to test new technologies and their operational impact on real-world scenarios.
I watch from my secure vantage point in the Joint Operations Center (JOC), watching as police and SWAT officers reset their positions. In this simulated city, the smoke is clearing from the previous exercise run, actors playing the role of…
Fiscal Court terminates 911 dispatcher (KY)
The Marshall County Fiscal Court last week announced it had denied the appeal of the former Marshall County E911 dispatcher who was terminated in December after being arrested and charged with a felony.
Tonya Clevidence, 46, was arrested Dec. 9 by the Marshall County Sheriff’s Office (MCSO) and subsequently fired by the county after the Murray Police Department…
Dispatchers ready to move in Austintown (OH)
AUSTINTOWN — With a $503,000 expansion to the Austintown Township Police Department nearing completion, dispatchers in the building are eager to move to new space that not only will provide more elbow room, but also help improve efficiency in responding to emergencies in multiple communities.
“We outgrew the old room and needed space,” said township police Chief Robert Gavalier.
Stephen Sinn, township dispatch supervisor, said beginning in 2016, the Austintown dispatch center began dispatching for other communities in a consolidation process sparked by the disbanding of a…
