Hamilton County Emergency Communications District Board Chairman Don Allen Retires (TN)

The Hamilton County Emergency Communications District announced the retirement of Chairman Don Allen from the board of directors of the district effective Jan. 9.

Mr. Allen began his service to the board in 1986 while the director of Hamilton County Emergency Services.  In those 34 years he served 24 years as the board’s chairman and four years as its vice chairman.  During his tenure, the Hamilton County Emergency Communications District accomplished many firsts for the citizens of Hamilton County…

Local dispatchers win state award (FL)

TAMPA — Two members of the Suwannee County Sheriff’s Office received statewide recognition this week.

At the Florida Sheriffs Association Winter Conference, Public Safety Telecommunicators Brittany Wheeler and Taylor McCathern of the SCSO were named the 2020 Dispatchers of the Year.

The award is presented annually at the conference to an officer who has demonstrated exceptional service in the line of duty. The award is sponsored by L3Harris Technologies.

Firefighters build wheelchair ramp for dispatcher (OK)

TULSA, Okla. — A group of Tulsa firefighters are going beyond the call of duty.

A crew decided to build one of their fire dispatchers a wheelchair ramp after she had part of her leg amputated following a car crash last year.

Firefighters say she had steps by her front door and it was hard to navigate. They say they were more than happy to help one of their own…

Contract would increase pay for emergency dispatchers in Meriden (CT)

MERIDEN — City officials hope wage increases included in a newly proposed three-year labor agreement with the city’s emergency dispatchers will help the city attract and retain employees at the city’s dispatch center. 

The salary range Meriden has offered to its dispatchers over recent years has been lower than what many surrounding and comparable municipalities pay, according to Emergency Communications Director Doree Price…

Apple Watch emergency settings causing more 9-1-1 hang-ups, can save lives (WI)

The Eau Claire county communications center says it is having major issues with people calling 9-1-1 and hanging up. But as First News at Nine’s, Jonathan Fortier, shows us technology – like the Apple Watch – is making the number of hang-up calls even higher.

The numbers are in and last year, the Eau Claire County Communications Center received more than 3,600 9-1-1 hang up calls and that trend is continuing into the new year.

“So far in 2020, we are only in the 14th of January and we’ve investigated over 120…