by ECC Editor | Feb 4, 2020 | Comm Center News
LE MARS, Iowa (KTIV) – The Plymouth County Communications Center received over 19,500 calls in 2019 with 6,000 of those being 911 calls. Now they are planning to add another dispatcher to the team to help with future calls like that.
According to Plymouth County Sheriff Mike Van Otterloo, with a handful of younger officers patrolling the streets, a lot more calls are coming through the call center.
Not only is there increased activity in Le Mars, but the surrounding towns and counties as well… READ MORE
by AllThingsECC.com | Feb 4, 2020 | Comm Center News
Omaha, NE — They’re the voice that could be your lifeline on the worst day of your life. 911 dispatchers are calm. They’re quick thinking. And they’re stressed. Really stressed. The phone rings and right away someone is crying for help. Michelle Hatch can hear this 100, 200, even 300 times in an eight-hour shift.
Hatch says, “Some days you go home, and you say, ‘you know, I helped…
by ECC Editor | Feb 4, 2020 | Comm Center News
Franklin County Emergency Services Telecommunicator Brady Strite is the county’s Employee of the Month for January.
County commissioners announced Strite’s selection last week.
Strite, a county employee since March 2019, was one of 10 nominees for January’s employee of the month.
His choice was based on his help in calmly talking an expectant father through the delivery of a healthy baby last month… READ MORE
by AllThingsECC.com | Feb 4, 2020 | Comm Center News
The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 system. This document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. Implementation of this document will assist 9‑1‑1 authorities in developing an RFP to procure elements of an NG9‑1‑1 system, including PSAP Functional Elements, NG9‑1‑1 Core Services, GIS data and services, and Management Information System (MIS) data collection and reporting.
by ECC Editor | Feb 3, 2020 | Articles, Comm Center News
RAUCHTOWN — After approximately a year of working with Crawford Township Supervisors to insall a tower within the township AT&T customers and FirstNet subscribers in Rauchtown got a big boost in wireless connectivity.
AT&T added a new cell tower to enhance the area’s 4G LTE coverage and help give residents and first responders faster, more reliable wireless service. The investment will help customers get the most out of their mobile devices… READ MORE
by ECC Editor | Feb 3, 2020 | Articles, Comm Center News
A new cell tower on the Red Cliff Band of Lake Superior Chippewa reservation has been the talk of the town for some time. In this rural area, poor connection has long been a problem for residents, tourists and first responders. But, after years of planning and months of construction—the tower they’ve been talking about is complete and operational… READ MORE
