Law enforcement recognizes Dispatcher Appreciation Week (MI)

Sheriff: ‘Our jobs are made a lot easier by the work they do’

MECOSTA, OSCEOLA COUNTIES — Police agencies throughout Mecosta and Osceola counties are taking some time this week to thank those who work with them on the front line of emergencies in honor of Dispatcher Appreciation Week.

“Our central dispatch is an integral part of public safety,” said Mecosta County Sheriff Todd Purcell. “They do an excellent job getting the proper…

Telecommunications Personnel Highlighted This Week By CHP (CA)

During statewide, national, or even global incidents, public safety dispatchers provide a calm, professional voice and an essential link for the California Highway Patrol (CHP) and the public. To highlight their service, the CHP joins other law enforcement agencies to recognize National Public Safety Telecommunicators Week, April 12 through 18, 2020.

“Telecommunications professionals continue to provide an indispensable service for public safety,” CHP Commissioner Warren Stanley said. “With recent events, now more than ever, our…

‘Mission focused’ | Dispatchers see uptick in COVID-19 related calls (MI)

GRAND RAPIDS, Michigan — Life has changed for nearly everyone since the coronavirus pandemic arrived in Michigan. Ever since, dispatchers have had to put their own worries aside to continue keeping the public safe, and they’re doing it in new ways.

The center still receives emergency calls, but those too have a different feel. … we’re getting close to seeing other new ways of factioning off some of the work product and handle maybe the output dispatch remotely, as an example…

Emergency dispatchers: Behind the scenes, but on the front lines too (NH)

LACONIA — The homeowner whose house is on fire. The woman whose ex-boyfriend is trying to break the door down. The guy who has just come home to find his roommate unconscious on the floor — perhaps from a drug overdose. The wife whose husband is having a heart attack.

For people in these and other traumatic situations, the first help they receive is not from a police officer, firefighter or EMT. It’s from an emergency dispatcher. They are protectors of public safety who do…

Tactical dispatch and TERT: How FirstNet supports innovations for 9-1-1 and emergency communicators

Emergency communications professionals across the country utilize FirstNet to support innovative approaches to 9-1-1 and dispatch. FirstNet’s secure, reliable broadband connection helps telecommunicators deliver accurate, robust information to on the scene responders. FirstNet, and the technology ecosystem that has built up around it, is especially helpful for dispatchers placed in uncommon situations… READ MORE

April 12-18 is National Public Safety Telecommunicators Week (IL)

Citizens depend on the skill, expertise and commitment of the men and women who work in public safety telecommunications. These knowledgeable and highly trained individuals help save countless lives by answering emergency and non-emergency calls, dispatching law enforcement, medical and fire professionals and equipment, and providing support to citizens in distress; 24 hours a day, seven days a week, 365 days a year…