by AllThingsECC.com | Apr 16, 2020 | Comm Center News
BATON ROUGE, LA (WAFB) – Before medics, firefighters and police officers can arrive on the scene of an emergency, they are told where to go and what to expect by a public safety telecommunicator.
The 2020 National Public Safety Telecommunicators Week is being celebrated April 12-18.
Baton Rouge EMS receives about 1,000 911 calls every day.
Emergency Communications Officer Carly Coats says it takes an operator about four months to get trained to become fully prepared to take these calls…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
The Paradise Valley Police Department is honoring its emergency dispatchers by releasing a highlight video unveiling the depth of care and realities confronted by the public safety telecommunicators.
“Emergency dispatchers are essential workers who are showing up for work every day to make sure that the services we need are accessible. Their commitment to service is never more evident than in a crisis and their commitment is shining brightly today…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
This is National Public Safety Telecommunications Week, and the spotlight is on the Missoula County 9-1-1 call center.
9-1-1 Manager Sherry Odlin provides details about her agency.
“We currently have 23 dispatchers working,” said Odlin. “Four of those are our leads and we answer all the 9-1-1 calls, both emergency and non-emergency calls from Missoula County. We dispatch police department, the sheriff’s department all the fire, ambulance and medical services…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
CASPER, Wyo. — The Casper Police Department awarded telecommunicators working at the Casper-Natrona Public Safety Communication Center for outstanding work in responding to 911 calls in 2019 during their annual awards ceremony in February.
April 12-18 is “National Public Safety Telecommunicators Week” and the Casper PD shared stories which led to selecting “2019 Telecommunicator Award” recipients…
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
The Marshall County public safety communication project took center stage during an open dialogue at the regular Tuesday Marshall County Board of Supervisors meeting.
Brad Pfantz, the fire chief of the State Center Fire Department, was involved in the dialogue explaining why the county needs an improved communication system. For four months, Pfantz has been talking about times in the last year when the system went dark and first responders …
by AllThingsECC.com | Apr 15, 2020 | Comm Center News
“It’s kind of like being the Secret Santa. You don’t know them and they don’t know you, but you know you’ve made a difference,” said Alicia Gallegos of her job as a dispatcher for San Juan County Public Safety.
Dispatchers serve a vital role in providing emergency services for citizens of San Juan County, yet the work goes largely unrecognized, much like a Secret Santa. To recognize those dispatchers who play such a crucial role in their communities, the week of April 12-18 is designated as National Public Safety Telecommunications Week…