The employees of the Missouri State Highway Patrol are proud to join in recognizing the dedication of patrol communications personnel as well as other public safety communications professionals throughout Missouri, states a press release
“These professionals are to be commended for their tireless efforts to support field responders and provide critical services within the state of Missouri,” states the release…
This happens to be National 911 Telecommunicator Week, but instead of celebrating or taking time off, workers in call centers are dealing with an unprecedented challenge.
As social distancing orders become stricter and COVID-19 cases climb, many 911 call centers are confronting an unexpected emergency, keeping telecommunicators healthy and trying to keep up with a historic demand.
30 percent of jurisdictions around the country are reporting higher call volumes during this pandemic. About 3% describe it as a significant… READ MORE
They are the first voice heard when calling for help.
The 911 telecommunicators answer every call and act accordingly for the Freeport Police and Stephenson County Sheriff’s departments and do it all with extreme professionalism no matter the situation. They don’t know when the phone rings whether they will be dealing with just a minor accident or an incident when someone’s life is in danger. It’s a job, obviously, that not many people could handle, but those who do are special…
The Iowa Chapter of Association of Public Safety Communications Officials (APCO) has awarded Winnebago County Communications dispatcher Ashley Egesdal 2019-2020 Telecommunicator of the Year. Ashley was nominated for her excellence in handling the multiple injury accident that occurred on January 1,2019 in which she received multiple 911 calls about two-vehicle head on collision in rural Forest City. Ten young adults were involved with multiple critical injuries. Ashley single handedly juggled two 911 callers who were at the scene while paging Forest City Ambulance, Forest City Fire, Forest City…
If you ask the women and men who answer nearly 250 million calls to 911 each year about their remarkable work, they’ll probably tell you they’re just doing their job. But the truth is they’re helping to save many lives every day. That’s why, for nearly 40 years, communities nationwide have made it a point to observe National Public Safety Telecommunicators Week during the second week of April…
Long hours, chaos and stress are some of the defining characteristics of a dispatcher’s daily job.
For the most part, these individuals remain behind the scenes at computer monitors but this week they are being recognized for their hard work and dedication.
National Public Safety Telecommunications Week, held each year during the second week of April, recognizes the integral role dispatchers play as a part of first responders’ teams, including fire, police and EMS…
