Darcy Ziller: one of Cook County’s calm voices on 9-1-1 (CA)

National Public Safety Telecommunicators Week, first recognized in 1981 in Costa County in California, has become a national effort. It is a week set aside to acknowledge the hard work and dedication of the men and women more commonly known as 9-1-1 dispatchers. These are the people who are considered the Thin Gold Line, working to protect the public behind that line, along with law enforcement and fire services. 
 National Public Safety Telecommunicators Week is the second week of April each year, so it is April 12-18 in 2020… READ MORE

Radio communications for responders get a big boost (OR)

Seaside made a big advance to improving radio communications for first responders. The City Council approved $135,000 for the purchase and implementation of a new simulcast radio system on Monday.

A double layer of coverage in a number of places should “greatly increase our reception and transmission,” the city’s police communications manager, Mitch Brown, said during the livestream meeting…

Hutto Fire Rescue has new app for residents to prepare for emergencies (TX)

Hutto Fire Rescue, also known as Williamson County Emergency Services District #3, has a new app that helps residents protect themselves and their property during an incident or major disaster.

Hutto Fire Rescue provides services to a 63-square mile area of eastern Williamson County with an estimated population of 45,000 people.

The app, called Hutto Community Connect, allows resident to share critical information about their household to..

Police and fire show support for regional dispatch center in Hingham (MA)

HINGHAM — It was a bit of a surprise when 25 police cars and fire trucks turned on their lights and sirens and started circling Hingham Town Hall on Thursday morning, said Laurie Croke, South Shore Regional Emergency Communication Center executive director.

“They’re observant and said, ‘Why is there a reporter out there, and the assistant director, and why is Sgt. Steve Dearth out there?’ They knew something was coming,” she said. “One dispatcher said, ‘I wonder if they’re going to do a parade for us like they’ve done for the hospitals, nurses and doctors.’”

Little Rock 911 dispatcher fired after decision to self-quarantine (AR)

LITTLE ROCK (KATV) — After 23 years of saving lives as a Little Rock police officer, Aaron Manning retired from duty but not from public service — he decided to put his years of experience to good use, starting a new job as a 911 dispatcher.

“Every opportunity you have to help someone out makes you feel better as a person,” said Manning of his decision.

In March, one of Manning’s co-workers flew to Houston to pick up a relative from a cruise ship. The relative had taken advantage of cheap…

Our first, first responders are amazing (WA)

Before you see the lights or hear the sirens of your first responders, you most likely have already interacted with the first first-responders.

Each time the residents of Walla Walla County call the 911 center (which, by the way, was over 85,000 times in 2019), the call is answered by the dedicated professionals of the Walla Walla Emergency Services Communications Center…