by AllThingsECC.com | Apr 16, 2020 | Comm Center News
GRAND RAPIDS, Michigan — Life has changed for nearly everyone since the coronavirus pandemic arrived in Michigan. Ever since, dispatchers have had to put their own worries aside to continue keeping the public safe, and they’re doing it in new ways.
The center still receives emergency calls, but those too have a different feel. … we’re getting close to seeing other new ways of factioning off some of the work product and handle maybe the output dispatch remotely, as an example…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
LACONIA — The homeowner whose house is on fire. The woman whose ex-boyfriend is trying to break the door down. The guy who has just come home to find his roommate unconscious on the floor — perhaps from a drug overdose. The wife whose husband is having a heart attack.
For people in these and other traumatic situations, the first help they receive is not from a police officer, firefighter or EMT. It’s from an emergency dispatcher. They are protectors of public safety who do…
by ECC Editor | Apr 16, 2020 | Articles, Comm Center News
Emergency communications professionals across the country utilize FirstNet to support innovative approaches to 9-1-1 and dispatch. FirstNet’s secure, reliable broadband connection helps telecommunicators deliver accurate, robust information to on the scene responders. FirstNet, and the technology ecosystem that has built up around it, is especially helpful for dispatchers placed in uncommon situations… READ MORE
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
Citizens depend on the skill, expertise and commitment of the men and women who work in public safety telecommunications. These knowledgeable and highly trained individuals help save countless lives by answering emergency and non-emergency calls, dispatching law enforcement, medical and fire professionals and equipment, and providing support to citizens in distress; 24 hours a day, seven days a week, 365 days a year…
by AllThingsECC.com | Apr 16, 2020 | Comm Center News
Our Managing Editor talks with Nonie McCandless about COVID-19 and its affect on a rural communications center WATCH VIDEO
by ECC Editor | Apr 16, 2020 | Articles, Comm Center News
MINOT,N.D.- It’s national Public Safety Telecommunicators week, and local dispatchers are working harder than ever to keep you safe.
Minot Central Dispatchers are changing the way they answer calls and send you help. All responses are now being screened with COVID-related questions.
Dispatchers have also added new codes to describe the situation, like if a person is in quarantine, quickly and efficiently to first responders. According to Public Safety Answering Point manager Margaret Haugan, this has not slowed response times… READ MORE
