by AllThingsECC.com | Apr 21, 2020 | Comm Center News
Union representatives complained that fumes from a generator at the Laraway Communications Center caused dispatchers to become dizzy and nauseated three times in the past several months.
The incidents occurred when a diesel-powered backup generator in the building turned on, producing exhaust that entered the area where the dispatchers were, according to the union.
The Laraway Communications Center provides 911 dispatching services for about 30 police and fire agencies in…
by AllThingsECC.com | Apr 21, 2020 | Comm Center News
Police Chief Andrew Lipson and Fire Chief John Sullivan recognized the town’s public safety dispatchers during National Public Safety Telecommunicators Week.
National Public Safety Telecommunicators Week, sponsored each year by APCO International, honors the thousands of men and women across the country who respond to emergency calls, dispatch first responders and equipment and render life-saving assistance to…
by AllThingsECC.com | Apr 21, 2020 | Comm Center News
PENSACOLA, Fla. (WEAR) — According to the National Emergency Number Association, 9-1-1 dispatchers answer more than 240 million calls a year. Sue Straughn helps us recognize these unsung heroes who are often referred to as the first, first responders.
“9-1-1, what’s your emergency?” These are some of the faces you never get to see; the names you may never know. It is their voices on that lifeline when you call for help. Escambia County Sheriff David Morgan…
by ECC Editor | Apr 20, 2020 | Comm Center News
After more than a decade as a fire dispatcher, Jason Molina knows what questions to ask so callers can get the help they need and feel better for getting it.
“The people that we talk to are having the worst days of their lives,” Molina said. “You have to be able to empathize with them.”
Now, during the coronavirus pandemic and National Public Safety Telecommunicator Week, Molina and his fellow dispatchers are being… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
SEMINOLE COUNTY, Fla. – Dispatchers in Seminole County reported Sunday that they received an increase in the number of 911 calls from unattended children during Florida’s stay-at-home order.
The report comes one day after Gov. Ron DeSantis announced that children would not be returning to the classroom for the remainder of the school year… READ MORE
by ECC Editor | Apr 20, 2020 | Comm Center News
HENDERSON, Ky. – In 1968, an Alabama senator made the first 911 call in the United States. The rest, as they say, is history.
The now universal number to call in an emergency can’t exist without the uniquely trained individuals at the other end of the line — telecommunicators like Ben Butler and Brittany Walker… READ MORE
