by ECC Editor | Apr 18, 2020 | Comm Center News
In honor of National Public Safety Telecommunicators Week, the Sentinel-Echo reached out to Michael Holt, director of the London-Laurel Communications Center. Holt shared insight into his previous experience and what a day is like at an emergency dispatch center.
“London and Laurel County have an extraordinary group of first responders,” said Holt. “When a 911 call comes in, we have a vast pool of responders we can dispatch to handle every situation.”
In 2019, Holt’s team answered 40,255 911 calls. His center has to be staffed 24/7 to handle the multitude… READ MORE
by ECC Editor | Apr 18, 2020 | Comm Center News
A network issue has been reported in Fairfax County, Virginia, causing intermittent issues with wireless phone calls.
People are reporting hearing a busy signal when using their cellphone for calls.
A WTOP listener reported similar issues in Montgomery County, Maryland, shortly after the issues in Fairfax County were reported… READ MORE
by ECC Editor | Apr 18, 2020 | Comm Center News
COOS BAY, Ore. — 9-1-1 operators are celebrated this week in Coos Bay’s National Safety Telecommunication Proclamation.
Mayor Joe Benetti said the city of Coos Bay is honoring those on the front lines who, he said, normally don’t get the recognition they deserve.
“You have to have this special talent to be a 911 dispatcher keep your cool, take information from whoever is calling you and send the correct response…READ MORE
by AllThingsECC.com | Apr 18, 2020 | Comm Center News
Plano announced Monday it is now using Smart911, a free service designed to accelerate the process of emergency calls for residents.
Developed by private Massachusetts-based Rave Security, Smart911 identifies itself as an emergency service that will connect residents with first responders quickly.
Users are asked to provide personal information to create an individual profile. Residents are asked to enter information beyond their names and addresses…
by ECC Editor | Apr 18, 2020 | Comm Center News
DAVENPORT, Iowa (KWQC) — The coronavirus has forced many people to work remotely but not everyone can do that including 9-1-1 dispatchers. All throughout this week, they are being recognized for the work they are doing to serve communities.
Ashley Huffman sits at her desk, has her headphones on, her hands lay on her keyboard ready to go to work…READ MORE
by AllThingsECC.com | Apr 18, 2020 | Comm Center News
MOUNT VERNON — During a week that is dubbed National Public Safety Telecommunicators Week, and at a time of the global pandemic, it’s fitting the 2019 Dispatcher of the Year is a Knox County 911 team member who serves on the Critical Incident Stress Debriefing Team.
Sherry Beatty was named Knox County 911 Dispatcher of the year this week, and received a recognition plaque…
