IUPUI team awarded $112500 to advance work on voice AI for law enforcement (IN)

INDIANAPOLIS — A team of recent graduates from the School of Informatics and Computing at IUPUI and the School of Science at IUPUI has been awarded $70,000 from the National Institutes of Standards and Technology, or NIST, for developing artificial intelligence technology to help police officers conduct their work more safely and efficiently.

The support recognizes the team’s development of Zenext, a voice-command virtual assistant based on Google Assistant that helps law enforcement conduct critical tasks hands-free. The technology works similarly to Siri or Alexa…

Baby girl born today in Bladen County, with assist from the voice at 911 (NC)

ELIZABETHTOWN — There is new life in Bladen County today.

And a member of the Bladen County Sheriff’s Office provided a valuable assist.

Jasmine Collins, a telecommunicator, was on duty when a 911 call came from the Owen Hill area. A mother-to-be was not going to make it to Bladen County Hospital, or any other, in time to deliver her newborn.

Collins, a release from the Sheriff’s Office says, is trained in emergency medicine guidelines. She talked… READ MORE

Two Kitsap 911 employees win Public Safety Communications Awards (WA)

Two Kitsap 911 employees were singled out for special recognition this year, winning Public Safety Communications Awards and Technology Leadership Awards from the Association of Public Safety Communications Officials International, which recently announced its winner in a press release.

The two workers, Jason Meeder and Randy Dasho, will be recognized during the Opening General Session at the APCO’s 2020 conference and expo, which takes place Aug. 2 to 5 in Orlando, Fla…

OCSD Engineer Internationally Recognized For Communications Contributions (CA)

An Orange County Sheriff’s Department engineer received international recognition for his work leading the team responsible for ensuring Orange County’s emergency services responders can effectively communicate.

Nick Condaras, Senior Telecommunications Engineer assigned to the Technical Services Unit of the Technology Division, was named Radio Frequency Engineer of the Year by the International Association of Public Safety Communications Officials. He is the first in Sheriff’s…

Gray County Commissioners discuss Co. Rd. 3 project, combining dispatchers (TX)

Commissioners approved for Porter and County Attorney Josh Seabourn to begin negotiating with the City of Pampa about combining the Pampa Police/Pampa Emergency and Gray County Sheriff’s Office dispatch offices.

“This a win-win for the City of Pampa and Gray County,” Porter said. “The number one priority we’ve got is to make sure our citizens and our officers/deputies are safe. 

“At times we’ve had lag issues between the City of Pampa dispatch and Gray County dispatch and it’s really not anybody’s fault. You are overwhelmed with calls there…

Webinar on Improving Communications Skills Announced for May 27

Using Empathy to Improve Your Communications Skills
Wednesday, May 27 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Not a member? Join today to receive access!
Click here to register!

The ability to communicate effectively is an essential skill for successful careers and relationships ? even more so in 9-1-1. In this webinar, we?ll talk about how dispatcher communications impact the call and the response. We will discuss how each call impacts TCs physically and emotionally, as well as how you can make each call successful by learning to hear yourself and by being aware of what you actually say.