Texas Eastern gives $30k to sheriff’s office, HCSO applies for coronavirus related grants (TX)

Texas Eastern 911 Network gifted the Harrison County Sheriff’s Department with a $30,000 donation, which was accepted by the Harrison County Commissioners Court this week.

The agency is the 9-1-1 emergency communications service the county uses, County Judge Chad Sims noted. Deputy Dwight Mays with the sheriff’s office said the money comes from a 50 cents fee found on phone bills… READ MORE

Partial 9-1-1 outage in Galva area of Henry County (IL)

GALVA, Ill. — Henry County Sheriff’s Office officials say that due to outages at Frontier Communications, many residents in the Galva area may not be able to reach 9-1-1 on their house lines.

The partial outage mean that some Galva residents may not be able to reach 9-1-1 or other phone numbers on lines from Frontier, and other carriers may not be able to reach the normal number of the Henry County Sheriff’s Office themselves due to the outage… READ MORE

911 dispatcher honored for helping hiker who collapsed (NH)

CONCORD, N.H. (AP) — A 911 dispatcher who provided CPR instructions for over an hour to a woman whose husband had a medical emergency while hiking in the White Mountains has been honored as a Dispatcher of the Year.

Bethany Drew has been with New Hampshire’s Division of Emergency Services and Communications for over five years. She recently received recognition from the International Academies of Emergency Dispatch…

NG9-1-1 Guide for 9-1-1 Authorities Now Available

NENA’s NG9-1-1 Guide for 9-1-1 Authorities is an easy to understand, high-level overview of the components of Next Generation 9-1-1 (NG9-1-1), specifically written for 9-1-1 authorities. The components and building blocks of NG9-1-1 are presented at a high level, with step-by-step call-flow diagrams. This provides 9-1-1 authorities with simple explanations along with links to specification documents containing additional detail. Information is also provided on some transitional services, such as text-to-9-1-1, as well as a brief explanation of FirstNet…

Public Safety Radio Project Nears Completion (GA)

The Public Safety Radio Communications System includes upgrades to the Camden County E911 Center along with three new towers and equipment installation at a fourth site with goal of providing county-wide coverage for all public safety radios, including Camden County Fire Rescue, Camden County Sheriff’s Office, Kingsland Fire and Police Departments, and St. Marys Fire and Police Departments…