by ECC Editor | May 6, 2020 | Comm Center News
(INDIANAPOLIS) — Over the last 2 years, the Statewide 911 Board has covered more than $1M in training costs for Indiana PSAPs (Public Service Answering Point) for their 911 Telecommunication staff.
Providing training has been extremely relevant to dispatchers. Indiana Treasurer of State Kelly Mitchell, Chair of the Indiana Statewide 911 board, had this to say, “With technology constantly evolving, I saw the immense value in assisting local units of government to keep… READ MORE
by AllThingsECC.com | May 6, 2020 | Comm Center News
Within two weeks, local residents will be able to text the county’s two 911 dispatch centers to report emergencies, the Santa Cruz County Sheriff’s Office said.
The Text-to-911 service is set to go into effect on Monday, May 18, allowing residents and visitors to text communications officers at both the Sheriff’s Office and Nogales Police Department.
The service is meant as secondary option to be used only when a person …
by ECC Editor | May 6, 2020 | Comm Center News
For 911 call-takers and dispatchers, working from home isn’t an option during the pandemic, so call center managers are doing what they can to keep employees safe and healthy.
Taking a cue from grocery stores and other retail businesses, supervisors and managers at the Frederick County Emergency Communications Center first looked for a solution to the problem… READ MORE
by AllThingsECC.com | May 6, 2020 | Comm Center News
Tomball firefighters were able to pull a man out of a window Monday night as his garage apartment was engulfed in flames, saving his life, a Tomball Fire Department news release stated.
Tomball Fire Chief Randy Parr said the successful outcome of the incident was due to a combination of the police dispatcher keeping the victim calm and a quick response from the fire crews from Fire Station 5, just four blocks away from the scene…
by AllThingsECC.com | May 5, 2020 | Comm Center News
Broward Sheriff Gregory Tony announced the death of public safety communications operator Nikima Thompson from COVID-19. [Video]
by AllThingsECC.com | May 4, 2020 | Comm Center News
ROBERTSON COUNTY: (Smokey Barn News) – Following the resignation of Hope Petersen back in January, (full story) the Robertson County 911 Dispatch Center in Springfield has named a new Director.
Peterson joined the 911 call center as the director back on May 1st, 2014. Peterson followed Elvis Wilson who retired after 41 years in public service…
