by AllThingsECC.com | May 21, 2020 | Comm Center News
An Orange County Sheriff’s Department engineer received international recognition for his work leading the team responsible for ensuring Orange County’s emergency services responders can effectively communicate.
Nick Condaras, Senior Telecommunications Engineer assigned to the Technical Services Unit of the Technology Division, was named Radio Frequency Engineer of the Year by the International Association of Public Safety Communications Officials. He is the first in Sheriff’s…
by AllThingsECC.com | May 21, 2020 | Comm Center News
Commissioners approved for Porter and County Attorney Josh Seabourn to begin negotiating with the City of Pampa about combining the Pampa Police/Pampa Emergency and Gray County Sheriff’s Office dispatch offices.
“This a win-win for the City of Pampa and Gray County,” Porter said. “The number one priority we’ve got is to make sure our citizens and our officers/deputies are safe.
“At times we’ve had lag issues between the City of Pampa dispatch and Gray County dispatch and it’s really not anybody’s fault. You are overwhelmed with calls there…
by AllThingsECC.com | May 21, 2020 | Comm Center News
Using Empathy to Improve Your Communications Skills
Wednesday, May 27 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Not a member? Join today to receive access!
Click here to register!
The ability to communicate effectively is an essential skill for successful careers and relationships ? even more so in 9-1-1. In this webinar, we?ll talk about how dispatcher communications impact the call and the response. We will discuss how each call impacts TCs physically and emotionally, as well as how you can make each call successful by learning to hear yourself and by being aware of what you actually say.
by AllThingsECC.com | May 21, 2020 | Comm Center News
Escambia County has named Jason Rogers as the new director of Public Safety.
His responsibilities to include oversight of daily operations and planning for long- term improvements for Escambia County EMS, Emergency Management, county dispatch and 911 center, the Pensacola Beach Lifeguards, the county medical director, as well as Escambia County Fire Rescue’s combination career and volunteer division…
by AllThingsECC.com | May 21, 2020 | Comm Center News
COVID-19 has delayed many things, including showing appreciation for dispatchers, some of those who deserve it most.
National Public Safety Week is celebrated the second week of April, however, COVID-19 made it difficult to show appreciation during that time.
“We’ve had to social distance here, so that definitely affected us and our ability for our entire team to be together to celebrate,” Jill Murphy, supervisor in the Communication Center and terminal agency…
by AllThingsECC.com | May 20, 2020 | Comm Center News
With many people still facing travel restrictions due to the COVID-19 pandemic, NENA: The 9-1-1 Association is proud to launch a slate of instructor-led online (ILO) courses that enable 9-1-1 professionals to receive NENA’s industry-best education and training content in a virtual classroom.
Starting Thursday, May 28, NENA will offer 13 of its most popular in-person courses in the ILO environment, featuring live instruction, two-way interaction, and group activities. The courses will be held every Thursday into the summer from 10AM until 4PM…
