Blount dispatch center to start accepting emergency texts (TN)

Starting June 1, citizens in Blount County will be able to text 911 for emergencies instead of having to call.

Blount County E-911 Communications Center Public Information Officer Richee Kidd said that while the “Text-to-911” program will begin next month, dialing 911 for emergencies still will be preferred.

“If it’s a true emergency and they can speak,” Kidd said, “we want them to call 911… READ MORE

Arlington 911 Call Center Evacuated (VA)

Arlington’s Emergency Communications Center (ECC), which handles 911 calls and the dispatching of emergency personnel, was evacuated late Friday afternoon, ARLnow has learned.

The evacuation happened around 4 p.m. Police officers were told during that time to restrict all radio transmissions to emergency traffic only. There was no indication that the disruption affected any crucial police operations.

A county spokeswoman tells ARLnow that the evacuation was due to a possible coronavirus case.

Regional Emergency Communications Center complete (MA)

The board first made a public recognition of first responders, health de­part­ment staff and volunteers for their hard work during the COVID-19 health crisis.

The Regional Emergen­cy Communications Cen­ter on Whipple Road next to the DPW is complete, with just a few final de­tails to be completed over the next month. The new director, Kevin Lessard, has been working since January to operationalize emergency communications for Tewks­bury and Dracut.

Murfreesboro Emergency Communications Announces Telecommunicator of the Year Award Recipients (TN)

Murfreesboro Emergency Communications Center Communications Supervisor Tiffany Matthews and Communications Training Officer Brady Lutton have been named co-Public Safety Telecommunicator of the Year for their hard work and selfless actions.

Matthews regularly volunteers to take on additional tasks just so others don’t get burned out. She stays over regular working hours and comes in on her days off to assist with short shifts…

Blount dispatch providing names of COVID-19 individuals in certain situations (TN)

The Blount County E-911 Communications Center has entered into a statewide agreement giving dispatchers access to names and addresses of individuals who have tested positive for COVID-19.

Blount County dispatchers are only providing that information to first responders when appropriate, E-911 Communications Center Director Jimmy Long said, adding there are “short and sweet” guidelines dispatchers must follow…