DC 911 Has Faced Years Of Scrutiny. Now The City Is Considering An Audit Of Its Conduct

For years, local officials and residents have raised alarms over mishandled dispatches by the District’s Office of Unified Communications, which handles the city’s 911 calls. A recent error during a water-rescue operation in the Potomac River has renewed calls for transparency, and the city says it may be opening its own investigation into the issue.

Earlier this month, police recovered the bodies of three men who had been boating in the Potomac River and gone overboard: Mustafa Haidar, 26; Ahmad “Johnny” Noory, 28; and Omid Rabani, 23….

Cincinnati 911 dispatcher suspended for allegedly failing to send help for stroke victim (OH)

Cincinnati 911 dispatcher has been suspended for allegedly failing to send help to a man suffering a stroke last month, according to reports.

City Manager Patrick Duhaney, in a Monday email to City Council, called the dispatcher’s supposed failure, “a serious neglect of duty,” Fox 19 reported.

“What took place on the night of January 12 is nothing short of a tragedy,” Duhaney wrote. “It’s unclear if the individual would have lived or died, but the actions of this call-taker undermined the possibility of a positive outcome in this situation…

New island communications tower will enhance island safety, slated for new location (FL)

Providing for the safety and welfare is an essential focus of local government. Lee County’s Department of Public Safety, in partnership with the Lee County Sheriff’s Office and the Boca Grande Fire Department, provides these services to keep our community a pleasant place to live and visit, during blue skies and gray. An essential aspect of providing that service is the ability to communicate with other responders and communication centers, who take the calls for emergency assistance from 911… 

Emergency Communications Project begins in San Juan County (WA)

PRESS RELEASE: A critical emergency communications project launched this week in San Juan County. A collaboration between San Juan County, Fire and EMS agencies, the Sheriff’s Office and Public Works, the project gained strong support from residents across all islands when placed on the February 2020 ballot as a sales tax increase as a means of funding the improvements…

Dispatch Supervisor Marks 15 Years of ServiceCity of Coos Bay (OR)

August 1, 2020, marked the 15-year anniversary of Dispatch Supervisor Tessa Cupp as a 911 Dispatcher for the City of Coos Bay. During her time at the department, Cupp has served in numerous roles for the department including Dispatcher, Dispatch Supervisor, Dispatcher Training Officer, Certified Tactical Dispatcher, and the departments LEDS Representative. Additionally, Cupp has served on the NextGen 911 operations committee for the State of Oregon, managed the implementation of text to 911 to North Coos 911/Coos Bay Dispatch…

KSP seeking to fill telecommunicator positions statewide (KY)

Kentucky State Police is seeking to fill 30 full-time and part-time telecommunicator positions at 14 various post locations across the commonwealth.

KSP spokesperson Sgt. Josh Lawson said the agency is experiencing an unprecedented level of telecommunicator vacancies.

“It’s concerning for us to face this kind of shortage in one of the more critical areas within our agency,” Lawson said… READ MORE